Subject: Re: Return Request SKU GT-CH79348-19DG / Chicco - Cuddle & Bubble – Dusty Green - Order No. 600849570
From: "Alina D'Souza" <[email-masked]>
To: Denmark A <[email-masked]>, Mohamed Magdy <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, info <[email-masked]>, customer care <[email-masked]>, Afra Syed <[email-masked]>, "Returns.fc" <[email-masked]>, brands <[email-masked]>, Mary Anne Agapito <[email-masked]>, Shady Elgendy <[email-masked]>, Mostafa saad <[email-masked]>
Date: Tue, 4 Aug 2020 17:33:37 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Customer is about to give birth needs the replacement asap

Please update CRA

Regards,
Alina

On Thu, Jul 23, 2020 at 6:22 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Denmark,
>
> The customer called again, wants an urgent update as she is about to give
> birth. She wants to know if she could have it or if she needs to buy
> another one.
>
> Please assist with the RMA.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Wed, Jul 22, 2020 at 10:25 AM brands <[email-masked]> wrote:
>
>> Hi,
>>
>>
>>
>> Kindly send us the RMA so we can check.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Raymond Serrano
>>
>> Sales Associate
>>
>>
>>
>> T: +971 4 222 0799 <+97142220799> M: +971 54 306 6543 <+971543066543>
>>
>> F: +971 4 228 2423 <+97142282423> E: [email-masked]
>>
>> A: Office 1805 Emirates NBD New Deira Building
>>
>> Baniyas Road, Deira, Dubai P.O. Box 6761
>>
>>
>>
>>
>>
>>
>>
>> *From:* Hyacinth Joyce <[email-masked]>
>> *Sent:* Wednesday, July 22, 2020 9:23 AM
>> *To:* info <[email-masked]>; brands <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Afra Syed <[email-masked]>;
>> Returns.fc <[email-masked]>; Denmark A <[email-masked]>;
>> Alina D'Souza <[email-masked]>
>> *Subject:* Re: Return Request SKU GT-CH79348-19DG / Chicco - Cuddle &
>> Bubble – Dusty Green - Order No. 600849570
>>
>>
>>
>> Hi Team,
>>
>>
>>
>> In addition, please see the attached invoice.
>>
>>
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>>
>> Customer Care Representative
>>
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>>
>>
>> On Wed, 22 Jul 2020 at 09:21, Hyacinth Joyce <[email-masked]> wrote:
>>
>> Hi Team,
>>
>>
>>
>> The customer with the above-mentioned order purchased the below item in
>> May and informed that she just opened the item in preparation for her
>> delivery. The item has scratches and rust.
>>
>>
>>
>> Please see the below images for your reference.
>>
>>
>>
>>
>> 600849570
>>
>> GT-CH79348-19DG
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=848183>
>>
>> Chicco - Cuddle & Bubble – Dusty Green
>>
>> 1
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Kindly check and advise ASAP.
>>
>>
>>
>> Thank you.
>>
>>
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>>
>> Customer Care Representative
>>
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>