Subject: Re: Order 600939772 - Unable to Close Order
From: "'Pradeep M' via customer care" <[email-masked]>
To: Samiya Sheikh <[email-masked]>
Cc: Christian Mendoza <[email-masked]>, Amr Abed <[email-masked]>, Ekta Jesswani <[email-masked]>, Customer Care Team <[email-masked]>
Date: Tue, 4 Aug 2020 18:29:58 +0530
List-Id: <ccteam.mumzworld.com>

Hi Christian,

Bank transfer option was not enabled for country Lebanon. Enabled now, 
please try once.

Thanks,
Pradeep M

On 08/04/2020 06:10 PM, Samiya Sheikh wrote:
> Hi Pradeep,
>
> Bank transfer option isn't available.
>
> regards
>
> On Tue, Aug 4, 2020 at 4:36 PM Pradeep M <[email-masked] 
> <mailto:[email-masked]>> wrote:
>
>     Hi Christian,
>
>     May I know what payment method used while reordering?
>
>     Is Bank transfer method available?
>
>     Thanks,
>     Pradeep M
>
>     On 08/04/2020 05:45 PM, Christian Mendoza wrote:
>>     Hi Team,
>>
>>     May we have an update on this? Customer is waiting for resolution.
>>
>>     Thank you and Best Regards,
>>
>>
>>
>>     On Tue, Aug 4, 2020 at 6:06 PM Samiya Sheikh
>>     <[email-masked] <mailto:[email-masked]>> wrote:
>>
>>         Hi Team,
>>
>>         Kindly update on this urgently. cannot reorder.
>>
>>         image.png
>>
>>         Regards
>>
>>         On Mon, Aug 3, 2020 at 5:19 PM Amr Abed <[email-masked]
>>         <mailto:[email-masked]>> wrote:
>>
>>             Looping Pradeep to check
>>
>>
>>             Amr
>>
>>             On Mon, Aug 3, 2020, 16:42 Ekta Jesswani
>>             <[email-masked] <mailto:[email-masked]>> wrote:
>>
>>                 Hi Amr,
>>
>>                 I'm trying to do credit memo and close the subject
>>                 order (it was canceled instead of closed), but it is
>>                 giving me the below error
>>
>>                 image.png
>>
>>                 image.png
>>
>>                 Further, while trying to create a new order, we are
>>                 not getting the Bank Transfer payment option.
>>
>>                 Please advise.
>>
>>                 Thanks
>>
>>                 -- 
>>                 *Regards, *
>>
>>
>