Subject: Re: Order 600939772 - Unable to Close Order
From: "'Pradeep M' via customer care" <[email-masked]>
To: Christian Mendoza <[email-masked]>, Samiya Sheikh <[email-masked]>
Cc: Amr Abed <[email-masked]>, Ekta Jesswani <[email-masked]>, Customer Care Team <[email-masked]>
Date: Tue, 4 Aug 2020 18:06:50 +0530
List-Id: <ccteam.mumzworld.com>

Hi Christian,

May I know what payment method used while reordering?

Is Bank transfer method available?

Thanks,
Pradeep M

On 08/04/2020 05:45 PM, Christian Mendoza wrote:
> Hi Team,
>
> May we have an update on this? Customer is waiting for resolution.
>
> Thank you and Best Regards,
>
>
>
> On Tue, Aug 4, 2020 at 6:06 PM Samiya Sheikh <[email-masked] 
> <mailto:[email-masked]>> wrote:
>
>     Hi Team,
>
>     Kindly update on this urgently. cannot reorder.
>
>     image.png
>
>     Regards
>
>     On Mon, Aug 3, 2020 at 5:19 PM Amr Abed <[email-masked]
>     <mailto:[email-masked]>> wrote:
>
>         Looping Pradeep to check
>
>
>         Amr
>
>         On Mon, Aug 3, 2020, 16:42 Ekta Jesswani <[email-masked]
>         <mailto:[email-masked]>> wrote:
>
>             Hi Amr,
>
>             I'm trying to do credit memo and close the subject order
>             (it was canceled instead of closed), but it is giving me
>             the below error
>
>             image.png
>
>             image.png
>
>             Further, while trying to create a new order, we are not
>             getting the Bank Transfer payment option.
>
>             Please advise.
>
>             Thanks
>
>             -- 
>             *Regards, *
>
>