Subject: RE: Order #600934681 // Sku :TC-IN216179 // Name :Infantino - Gaga Prop A Pillar Tummy Time & Seated Support // Damaged not as new
From: "Ajish | BabygrowFzc" <[email-masked]>
To: "'Yaseen Shaqra'" <[email-masked]>
Cc: "'Denmark A'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Michael Rolle'" <[email-masked]>, <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>, "'Sales | BabygrowFzc'" <[email-masked]>, <[email-masked]>, "'Peecy | BabygrowFzc'" <[email-masked]>, <[email-masked]>
Date: Tue, 4 Aug 2020 16:25:06 +0400
List-Id: <ccteam.mumzworld.com>

Hi Yaseen/Denmark,

Please let us know the PO reference, in order to process CN.

Warmest Regards,

Ajish Koshy 

1J-12/1, Hamriyah Free Zone P.O Box 51541,

Sharjah (UAE) Tel: +971 6 5265645  Mob: +971 503980001 

Email:  <mailto:[email-masked]> [email-masked] Web:  <http://www.babygrowfzc.com/> www.babygrowfzc.com

From: Yaseen Shaqra [mailto:[email-masked]] 
Sent: Tuesday, August 04, 2020 2:06 PM
To: [email-masked]
Cc: Denmark A; customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso; Samran Iftikhar; Michael Rolle; Abdelmohsen basha; Sales | BabygrowFzc; [email-masked]; Peecy | BabygrowFzc; Ajish | BabygrowFzc
Subject: Re: Order #600934681 // Sku :TC-IN216179 // Name :Infantino - Gaga Prop A Pillar Tummy Time & Seated Support // Damaged not as new

Hi Team,

Please note that the customer confirmed that she is not interested to received the replacement product and wants a full refund 

@Denmark A <mailto:[email-masked]>  Please assist 

On Mon, Aug 3, 2020 at 11:39 AM <[email-masked]> wrote:

Hi Denmark,

Could you let me know on the LPO number for which this item was delivered  

 

Best Regards,

Bijo Mathew 

1L-05/04 B#W-1,Hamriyah Free Zone P.O Box 51541,

Sharjah   (UAE) Tel: +971 0506242590

Email: [email-masked]  Web: www.babygrowfzc.com <http://www.babygrowfzc.com/> 

From: Ajish | BabygrowFzc <[email-masked]> 
Sent: Monday, August 03, 2020 10:03 AM
To: 'Denmark A' <[email-masked]>; 'LPO | BabygrowFzc' <[email-masked]>
Cc: 'customer care' <[email-masked]>; 'Returns.fc' <[email-masked]>; 'Alina D'Souza' <[email-masked]>; 'Kenneth Nwaso' <[email-masked]>; 'Samran Iftikhar' <[email-masked]>; 'Michael Rolle' <[email-masked]>; 'Abdelmohsen basha' <[email-masked]>; 'Sales | BabygrowFzc' <[email-masked]>; [email-masked]; 'Peecy | BabygrowFzc' <[email-masked]>
Subject: RE: Order #600934681 // Sku :TC-IN216179 // Name :Infantino - Gaga Prop A Pillar Tummy Time & Seated Support // Damaged not as new

Hi Denmark,

We will replace the product, Please confirm whether the faulty product is already arranged for collection.

Hi Bijo,

Please arrange to replace the product for the same.

Warmest Regards,

Ajish Koshy 

1J-12/1, Hamriyah Free Zone P.O Box 51541,

Sharjah (UAE) Tel: +971 6 5265645  Mob: +971 503980001 

Email:  <mailto:[email-masked]> [email-masked] Web:  <http://www.babygrowfzc.com/> www.babygrowfzc.com

From: Denmark A [mailto:[email-masked]] 
Sent: Monday, August 03, 2020 9:26 AM
To: Sales | BabygrowFzc; LPO | BabygrowFzc; Ajish | BabygrowFzc
Cc: customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso; Samran Iftikhar; Michael Rolle; Abdelmohsen basha
Subject: Re: Order #600934681 // Sku :TC-IN216179 // Name :Infantino - Gaga Prop A Pillar Tummy Time & Seated Support // Damaged not as new

Dear, 

Please respond and update. 

Regards, 

Den mark

On Sun, Aug 2, 2020 at 10:39 AM Denmark A <[email-masked]> wrote:

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:received_damaged_not_as_new
Comments :Would like to get another one as replacement  

image.png

 

We appreciate your support in this matter, Thank you. 

Stay HOME Stay SAFE…

Best Regards,

Den mark 

 

-- 

Best Regards,

Yaseen Mohammed

Customer Care Representative
p:  +971 4 4339455│ e: yaseen.s <mailto:[email-masked]> @mumzworld.com  │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

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