Subject: Re: 600927352_2 - UPDATE
From: Anas nazzal <[email-masked]>
To: Naib Khan <[email-masked]>, [email-masked], Muhammad Ayoub <[email-masked]>
Cc: customer care <[email-masked]>, Uae Lastmile <[email-masked]>
Date: Tue, 4 Aug 2020 15:25:54 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Kindly assist with the below customer as he keeps calling to follow up.

Best Regards,
Anas Nazzal

On Tue, Aug 4, 2020 at 12:29 PM Angeli Fontillas <[email-masked]>
wrote:

> Hello Team,
>
> May we have an update on this please?
>
> Customer is on the line and wants it to be sorted out now.
>
> Please advise.
>
> Thank you.
>
>
>
>
>
> On Mon, 3 Aug 2020 at 18:43, Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> The customer called in still interested in this order.
>>
>> Where is the shipment? The customer doesn't want to cancel the order, she
>> is still interested.
>>
>> Please deliver tomorrow without fail.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Thu, Jul 30, 2020 at 10:16 AM Michaela Manibo <
>> [email-masked]> wrote:
>>
>>> Team,
>>>
>>> We need an update on this order ASAP please?  Customer is so frustrated
>>> with this ongoing issue.  Please advise where this order is now.
>>>
>>>
>>>
>>>
>>>
>>> On Wed, Jul 29, 2020 at 2:59 PM Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>>> @Uae Lastmile <[email-masked]>
>>>>
>>>> As per the courier, they don't have the order. Can you check this ASAP
>>>> please?
>>>>
>>>> Thanks
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Wed, Jul 29, 2020 at 2:28 PM Michaela Manibo <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hi Road Rider team,
>>>>>
>>>>> Please update us on the whereabouts of this order as we need to
>>>>> communicate it to the customer immediately. I called earlier and was asked
>>>>> to call back now I can't reach anyone on 0547016546
>>>>>
>>>>> This was raised for a week now and still no update.
>>>>>
>>>>> Please advise.
>>>>>
>>>>>
>>>>>
>>>>>
>
> --
> *Regards,*
>
> *Angeli Fontillas*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>