Subject: Re: Incomplete CRA- 100137944// CRAKTM8905 & CRAKTM9069
From: Samiya Sheikh <[email-masked]>
To: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Cc: customer care <[email-masked]>, Sagar Khawani <[email-masked]>, Mary Anne Agapito <[email-masked]>
Date: Tue, 4 Aug 2020 14:10:25 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Kindly add SKU  SEST-5400265022819 to the CRA.

Regards

On Wed, Jul 29, 2020 at 2:51 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> May we have an update on this, please?
>
> Kindly check. Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Sun, Jul 26, 2020 at 11:32 AM Hussain Firoz Miyagamwala <
> [email-masked]> wrote:
>
>> @Zubair @Ahmed
>>
>> Need your confirmation please
>>
>> On Sun, 26 Jul 2020, 9:28 am Samiya Sheikh, <[email-masked]> wrote:
>>
>>> hi Team,
>>>
>>> Kindly add SKU *SKU:* SEST-5400265022819 to the CRA urgently.
>>>
>>> Regards
>>>
>>> On Sat, Jul 25, 2020 at 7:01 PM Mary Anne Agapito <
>>> [email-masked]> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> There is no item that has been delivered on the subject order, however,
>>>> on the 2 CRA created, there is one item that has not been included.
>>>>
>>>> Hamlet Chocola Crispy Nut 120gm
>>>> *SKU:* SEST-5400265022819
>>>>
>>>> The customer is extremely furious as she didn't receive the order she
>>>> placed last April and up until now, her money hasn't been returned yet.
>>>>
>>>> Refund ticket has already been raised  -  Incident #1207534
>>>>
>>>> Please check and create the CRA so the finance team could proceed with
>>>> the refund. We need an urgent update.
>>>>
>>>> Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>