Subject: Re: 600923720 // RESHIP // PAID
From: Angeli Fontillas <[email-masked]>
To: Nesty John Pascua <[email-masked]>, Denmark A <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, Mostafa saad <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, lastmile <[email-masked]>, Abdelmohsen basha <[email-masked]>, Radwa Ali <[email-masked]>
Date: Tue, 4 Aug 2020 13:53:25 +0400
List-Id: <ccteam.mumzworld.com>

Hello Team,

May we have an update on this, please?

Customer is following up.

Thank you.

On Tue, 28 Jul 2020 at 18:49, <[email-masked]> wrote:

> Hi @Nesty John Pascua <[email-masked]>,
>
> Please advise if this will be replaced.
>
> She wants a new package ASAP.
>
>
> Best Regards,
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
> *From:* Yaseen Shaqra <[email-masked]>
> *Sent:* Monday, July 27, 2020 3:27 PM
> *To:* Nesty John Pascua <[email-masked]>
> *Cc:* Denmark A <[email-masked]>; Mostafa saad <
> [email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; lastmile <[email-masked]>;
> Abdelmohsen basha <[email-masked]>
> *Subject:* Re: 600923720 // RESHIP // PAID
>
>
>
> Hi Team,
>
>
>
> Please note that the customer received the replacement item but the box
> has opened the stroller missing 4 parts, and the stroller has stans and
> scratches
>
>
>
> Missing parts
>
> Foot mate
>
> Cupholder
>
> Extra canopy
>
> Mosquito net
>
>
>
> Kindly check and advise
>
>
>
> On Thu, Jul 23, 2020 at 4:06 PM Nesty John Pascua <[email-masked]>
> wrote:
>
> Denmark,
>
> Received.
>
> Regards,
> Nesty
>
>
>
> On Thu, Jul 23, 2020 at 3:54 PM Denmark A <[email-masked]> wrote:
>
> Dear Mostafa,
>
>
>
> Please assist us to reship a package to the below address.
>
>
>
>
>
> Regards,
>
> Den mark
>
> --
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> To view this discussion on the web visit
> https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAFpnSTvBCrWFtmuOvxax%2B%3DoDJHwf4gLqft16FHZFnEs6sDr3nQ%40mail.gmail.com
> <https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAFpnSTvBCrWFtmuOvxax%2B%3DoDJHwf4gLqft16FHZFnEs6sDr3nQ%40mail.gmail.com?utm_medium=email&utm_source=footer>
> .
>
>
>
>
> --
>
> Regards,
>
> Nesty John R. Pascua
>
> Mumzworld.com
>
>
>
>
> --
>
> Best Regards,
>
> *Yaseen Mohammed*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>

-- 
*Regards,*

*Angeli Fontillas*
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE