Subject: Re: Order #600905662 // Sku :DRP-DR10093 // Name :Dar Rabie Publishing - Rocking Horse // DAMAGED
From: Dar Rabie <[email-masked]>
To: Michael Rolle <[email-masked]>
Cc: Dar Rabie Publishing <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Abdelmohsen basha <[email-masked]>, Denmark A <[email-masked]>
Date: Tue, 4 Aug 2020 12:27:07 +0300
List-Id: <ccteam.mumzworld.com>

Hello Michael,

Sorry for the delay.

The product is not damaged. The plastic piece should be removed as it is
only protection for the piece under it.

Please advice the costumer to remove all plastic pieces and the packaging.

Thank you,
Nour

On Monday, 3 August 2020, Michael Rolle <[email-masked]> wrote:

> Dear Vendor,
>
> Kindly respond and update as well as we wait for the development to
> proceed.
>
> Regards,
> Michael R.
> ᐧ
>
> On Sun, Jul 19, 2020 at 12:21 PM Denmark A <[email-masked]> wrote:
>
>> Dear Vendor,
>>
>> Kindly respond and update as well.
>>
>> Regards,
>> Den mark
>>
>> On Thu, Jul 9, 2020 at 8:29 AM Denmark A <[email-masked]> wrote:
>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please see the below customer complaint and allow us to send the item
>>> back to you for your further evaluation.
>>>
>>>
>>> Return Reason:received_damaged_not_as_new
>>> Comments :Plastic parts on the horse leg came broken
>>>
>>>
>>>
>>>
>>>
>>>
>>> We appreciate your support in this matter, Thank you.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>> --
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>> t9nGBdTjpvcDzfPvcKQ4HPvpwFpjxyw%40mail.gmail.com
>> <https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CAFpnSTtvYBimvE%2BA1C_t9nGBdTjpvcDzfPvcKQ4HPvpwFpjxyw%40mail.gmail.com?utm_medium=email&utm_source=footer>
>> .
>>
>
>
> --
> *Best Regards,*
>
> *Michael C. Rolle*
>

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