Subject: Re: 600927352_2 - UPDATE
From: Mary Anne Agapito <[email-masked]>
To: [email-masked], Muhammad Ayoub <[email-masked]>
Cc: customer care <[email-masked]>, Uae Lastmile <[email-masked]>, Naib Khan <[email-masked]>, Michaela Manibo <[email-masked]>
Date: Mon, 3 Aug 2020 18:43:35 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The customer called in still interested in this order.

Where is the shipment? The customer doesn't want to cancel the order, she
is still interested.

Please deliver tomorrow without fail.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, Jul 30, 2020 at 10:16 AM Michaela Manibo <
[email-masked]> wrote:

> Team,
>
> We need an update on this order ASAP please?  Customer is so frustrated
> with this ongoing issue.  Please advise where this order is now.
>
>
>
>
>
> On Wed, Jul 29, 2020 at 2:59 PM Michaela Manibo <
> [email-masked]> wrote:
>
>> @Uae Lastmile <[email-masked]>
>>
>> As per the courier, they don't have the order. Can you check this ASAP
>> please?
>>
>> Thanks
>>
>>
>>
>>
>>
>> On Wed, Jul 29, 2020 at 2:28 PM Michaela Manibo <
>> [email-masked]> wrote:
>>
>>> Hi Road Rider team,
>>>
>>> Please update us on the whereabouts of this order as we need to
>>> communicate it to the customer immediately. I called earlier and was asked
>>> to call back now I can't reach anyone on 0547016546
>>>
>>> This was raised for a week now and still no update.
>>>
>>> Please advise.
>>>
>>>
>>>
>>>