Subject: Last Mile - Missing/Damaged Order# 600932241 SKU: PDC-80002b / BS-KS-AIDU003 / NP-125373
From: "Mostafa Said (Mumzworld Customer Care)" <[email-masked]>
Cc: Rosette <[email-masked]>
Date: Mon, 03 Aug 2020 13:23:34 +0000

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Mostafa Said, Aug 3, 2020, 5:23 PM GMT+4 (private)

**Rosette**​ We checked CCTV footage. All three mentioned items were packed correctly in order sequence 600932241_1 // 600932241_2

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Naib Khan, Aug 2, 2020, 12:22 PM GMT+4 (private)

Outbound

Please check

 ![](https://mumzworldhelp.zendesk.com/attachments/token/CvHr0dSEDRIx9NSBxfjFE2KHi/?name=inline-680022362.png)​

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Rosette, Jul 31, 2020, 10:38 PM GMT+4 (private)

    **Required Ticket Fields to be populated on the left bar before applying the macro:

    [Order Number]**

Order #: 600932241_1 // 600932241_2
Order Date: 22-Jul-2020

City: Abu Dhabi
AWB: MUHAMMAD ISRAR // RoadRider WH

SKU: PDC-80002b / BS-KS-AIDU003 / NP-125373
Comments: Customer reported missing items

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Rosette, Jul 31, 2020, 10:30 PM GMT+4

Dear as_alhashemi,

We apologize for the delay.

We would like to inform you that we will contact the team and the courier to assist with the issue and we will update you as soon as possible about your order.

We appreciate your patience and understanding.

If you should have any other inquiries please do not hesitate to contact our team.
https://www.mumzworld.com/en/contact-us

Best regards,
Rosette - Mumzworld team

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as_alhashemi, Jul 28, 2020, 9:30 PM GMT+4

Good Day, 

Kindly note that I didn’t receive the attached items. 

Regards, 
Asma 

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Attachment(s):
Image.jpeg - https://mumzworldhelp.zendesk.com/attachments/token/z82uA67MTbnFdeJQJ87tjM7lk/?name=Image.jpeg

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