Subject: Refund escalation - Order #200304968
From: "Sagar Khawani (Mumzworld Customer Care)" <[email-masked]>
Cc: Rosette <[email-masked]>
Date: Mon, 03 Aug 2020 11:29:21 +0000

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Sagar Khawani, Aug 3, 2020, 3:29 PM GMT+4 (private)

 ![](https://mumzworldhelp.zendesk.com/attachments/token/BS3EnNNUImR7Mnta4hmAaNCGM/?name=inline1689349716.png)​

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Rukaya, Aug 3, 2020, 2:20 PM GMT+4 (private)

dear sagar please update as the customer is very angry

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Manal Mohammed Harahsha, Jul 28, 2020, 2:07 PM GMT+4 (private)

CST is still waiting for a refund.
kindly speed up the process. CST is upset due to the delay in the transferring the money.

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Omar Khaled, Jul 27, 2020, 1:42 PM GMT+4 (private)

Dear Sagar,

Kindly we need updates regarding this case as per the customer is following up asking about the refund.

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Omar Khaled, Jul 27, 2020, 1:41 PM GMT+4 (private)

Request #1210332 "Refund escalation - Order # 2003..." was closed and merged into this request. Last comment in request #1210332:

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Taqwa Mohamed, Jul 26, 2020, 5:03 PM GMT+4 (private)

1) Order number:200304968
2) Is the credit memo on Magento, Yes or No?:
3) GC has been **created** / **deactivated:** **deactivated**
4) SKU: TAL-KSA-15572-99-G-1 / AWL-K-SG04-M00044-K204411-GREY
5) Amount: **755.86 **AED
6) Refund reason: Delay
7) Payment method: checkout
8) Refund **before** or **after** shipping?:**before**

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Taqwa Mohamed, Jul 26, 2020, 2:24 PM GMT+4 (private)

1) Order number:200305832
2) Is the credit memo on Magento, Yes or No?:
3) GC has been **created** / **deactivated:** no GC
4) SKU: TAL-KSA-15572-99-G-1 / AWL-K-BR5A-M00042-K204411
5) Amount: **755.86 **AED
6) Refund reason: Delay
7) Payment method: checkout
8) Refund **before** or **after** shipping?:**before**

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