Subject: Re: >15 days pending shipments << Reference ID: 61284998 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 3 Aug 2020 12:36:06 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Hi Ronald,
 
Good day.
 
A gentle reminder on the following shipments. They are reflecting in the report as aging.
 
Shipper reference
AWB
Remarks
700241493
1964833485
Payment instructions required urgently. Shipment held for payment of customs duties/taxes. Customs duties amount : Approx. - 58.42 USD .
700241944
1964835305
Payment instructions required urgently. Shipment held for payment of customs duties/taxes. Customs duties amount : Approx. - USD 61 USD .
100164781_1
9554761790
Payment instructions required urgently. Shipment held for payment of customs duties/taxes. Customs duties amount : Approx. - USD 6
100166380_1
9554760504
Pending duty payment :  19.65 SAR
200309457_1
9554761915
Payment instructions required urgently. Shipment held for payment of customs duties/taxes. Customs duties amount : Approx. - USD 7
600917075
2990810056
consignee refused to paid the CUSTOM DUTY CHARGE (USD 66 )
600917574
2990804121
Consignee refused to pay the duty amount 57.42$
600903989
5742699863
This shipment is undelivered as the consignee has refused to pay duty of USD 18
600922933
2990824535
Requesting your support on the subject shipment, as the consignee is not responding to our destination team or providing the required documents for clearance.
 
As a result of the above issue, customs has moved this shipment to their abandoned warehouse. Please push the consignee to contact our destination team & provide the clearance requirements.
 
Returning this shipment back to origin is not possible, as per customs regulations in INDIA.
 
600926082
2990839445
The address & consignee contact details provided are wrong.
200309499_1
9554762405
Consignee did not agree to pay the VAT charges : 31.56/SAR

Should you require any further assistance, please contact me directly. Best Regards,Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114