Subject: Re: Order # 100171095 /2990845653 << Reference ID: 63143330 >>
From: Omar Khaled <[email-masked]>
To: [email-masked]
Cc: Taqwa Ali <[email-masked]>, customer care <[email-masked]>
Date: Mon, 3 Aug 2020 09:57:46 +0200
List-Id: <ccteam.mumzworld.com>

Dear Team,

Kindly be informed that the name of (Abo Sultan) is a given nickname from
the customer, and he is the same person in the passport ID.
So please kindly we need to proceed further to deliver the order asap.

Thanks & Regards,
Omar Khaled

On Sun, Aug 2, 2020 at 10:55 AM <[email-masked]> wrote:

> Dear Omar,
>
>
> Good Afternoon,
>
>
> The Passport  copy you provided doesn’t match with the manifest name “ABU
> SULTAN”
>
>
>
>
> Should you require any further assistance, please contact me directly.
>
>
>
> Best Regards,
>
>
> *Grace Wangui*
> Key Account Advisor
>
> DHL EXPRESS
> P.O.Box 6252
> Dubai
> United Arab Emirates
> 2924453
>
>
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked]
> >> Cc: [email-masked], [email-masked]
> >> Subject: Re: Order # 100171095 /2990845653
> >> Sent: Sat, 01 Aug 2020 12:46:36 UTC+02:00
> >>
> >>
> Dear Team,
>
> >>
> Kindly we need an urgent update for this case, as per there is no movement
> regarding this shipment till today, and we need to deliver the order to the
> customer as soon as possible, and the customer sent us his passport so we
> can proceed further.
>
> >>
> So please check this case, so we can reply to the customer with a proper
> response.
>
> >>
> [[:removedImage(image.png):]]
> >>
>
> >>
> Thanks & Regards,
> Omar Khaled
>
>
> >>
> On Sat, Aug 1, 2020 at 12:39 PM Amir Julkarnain <[email-masked]>
> wrote:
> >>
>
>> + @[email-masked] <[email-masked]>
>>
>> >>
>> On Wed, 29 Jul 2020 at 12:49, Taqwa Ali <[email-masked]> wrote:
>> >>
>>
>>> Dear Team
>>> >>
>>>
>>> >>
>>> Please assist, and arrange urgent delivery
>>>
>>> >>
>>> Name : Faisal Ayed f Alenazi
>>>
>>> >>
>>> [[:removedImage(image.png):]]
>>> >>
>>>
>>> >>
>>> Regard
>>> Taqwa
>>>
>>
>>
>> >>
>> --
>> >>
>> *Amir Hussain Julkarnain*
>> >> Junior Team Leader
>> >> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>> District, PO Box 500245, Dubai, UAE
>> >>
>> >>
>>
>
>
>