Subject: RE: Missing package || order #200310838 || awb : S001749477559
From: "Shipa Support ([email-masked])" <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked]
Date: Sun, 2 Aug 2020 04:50:46 -0700 (PDT)
List-Id: <ccteam.mumzworld.com>

Dear team,

Kindly note that we have received one carton only under this shipment tracking number. The order has been delivered in the same condition we have received it in; closed and sealed. Kindly check for the missing items in your warehouse.

Best regards

Lubna Shehadeh
Customer Care

M: 800 SHIPA
www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>
Sent: 2/8/2020 3:34 PM GMT+04:00
To: EMP403 Tariq Almadhoun ([email-masked])
Cc: [email-masked]; [email-masked]; [email-masked]
Subject: Re: Missing package || order #200310838 || awb : S001749477559

Hello Team ,

According to this screenshot we only have 1 tracking number provided which is S001749477559 that was delivered :

Thank you for your assistance .

Best regards

| Virus-free. www.avast.com

On Sat, Aug 1, 2020 at 7:59 PM Shipa Support ([email-masked]) <[email-masked]> wrote:

Dear Team,

Please provide us with the tracking number of the package the customer did not receive so we are able to follow up accordingly.

Kind regards

Tariq Almadhoun
Customer Care

M: 800 SHIPA
www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>
Sent: 1/8/2020 5:54 PM GMT+04:00
To: [email-masked]; [email-masked]; [email-masked]
Cc: [email-masked]
Subject: Missing package || order #200310838 || awb : S001749477559

Hello Team ,

Eid Mubarak ,

This customer was supposed to receive 2 packages from Shipa yet he only received one , the other package has essential items for his baby and he's extremely mad .

Kindly arrange to deliver the second package as soon as possible .

Thank you

Best Regards