Subject: Re: Order Cancellation - Order No. 600941811
From: Naib Khan <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, Nesty John Pascua <[email-masked]>
Cc: Michael Rolle <[email-masked]>, Anas nazzal <[email-masked]>, "Returns.fc" <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Muhammad Habib <[email-masked]>, Syed Yakoob <[email-masked]>, Mostafa Said <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>
Date: Sun, 2 Aug 2020 11:40:00 +0400
List-Id: <ccteam.mumzworld.com>

+Michael Rolle <[email-masked]>  Please do the needful.

@Nesty John Pascua <[email-masked]> please reship.

Regards.
Naib

On Sun, 2 Aug 2020 at 11:38, Hyacinth Joyce <[email-masked]> wrote:

> Hi Team,
>
> The customer called again and requested to proceed with the delivery.
>
> Please assist to deliver asap.
>
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Sun, 2 Aug 2020 at 11:10, Naib Khan <[email-masked]> wrote:
>
>> Hi Anas,
>>
>> Order canceled.
>>
>> @Michael Rolle <[email-masked]> will be handed over shortly
>> please create CRA.
>>
>> Regards.
>> Naib
>>
>>
>> On Sun, 2 Aug 2020 at 10:42, Anas nazzal <[email-masked]> wrote:
>>
>>> Dear Naib,
>>>
>>> KIndly note that the below customer request to cancel the shipment.
>>> Please make sure that delivery will not be done as the customer
>>> received A notification that your order on the way
>>>
>>> Best regards,
>>> Anas Nazzal
>>>
>>> On Sun, Aug 2, 2020 at 8:45 AM Hyacinth Joyce <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Please cancel the above order as requested by the customer.
>>>> reason - ordered by mistake
>>>>
>>>> Kindly let us know once the cancellation is done in order for us to
>>>> proceed with the refund.
>>>>
>>>> Thank you.
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>> --
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