Subject: Re: Order #600927363 // Sku :SEST-5010303158327 // Name :Addis - Pedal Bin Metallic 50L // DAMAGED
From: Denmark A <[email-masked]>
To: Sales- Sensation Trading LLC <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Thu, 30 Jul 2020 14:59:43 +0400
List-Id: <ccteam.mumzworld.com>

Dear Sales-,

Replacement item received with thanks.

Regards,
Den mark

On Wed, Jul 29, 2020 at 4:57 PM Denmark A <[email-masked]> wrote:

> Dear Sales-,
>
> Please update us on the replacement item not yet received.
> Damaged item already with you.
>
> Regards,
> Den mark
>
> On Sat, Jul 25, 2020 at 5:18 PM Denmark A <[email-masked]> wrote:
>
>> Dear,
>>
>> Thank you for your email, appreciate it.
>>
>> Regards,
>> Den mark
>>
>> On Sat, Jul 25, 2020 at 5:05 PM Sales- Sensation Trading LLC <
>> [email-masked]> wrote:
>>
>>> Hi Den Mark,
>>>
>>>
>>>
>>> Replacement will be with you tomorrow, 26th July 2020.
>>>
>>>
>>>
>>> Thanks and Best Regards,
>>>
>>>
>>>
>>> Sales Department
>>>
>>> Sensation Trading LLC
>>>
>>> Telephone: +9714 3414508
>>>
>>> Email: [email-masked]
>>>
>>>
>>>
>>> *From:* Denmark A [mailto:[email-masked]]
>>> *Sent:* Saturday, 25 July, 2020 11:43 AM
>>> *To:* [email-masked]
>>> *Cc:* customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso; Michael
>>> Rolle; Abdelmohsen basha
>>> *Subject:* Order #600927363 // Sku :SEST-5010303158327 // Name :Addis -
>>> Pedal Bin Metallic 50L // DAMAGED
>>>
>>>
>>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please see the below customer complaint and allow us to send the item
>>> back to you for your further evaluation.
>>>
>>>
>>>
>>>
>>> Comments :The pedal is broken and the lid is loose. When I opened the
>>> wrapping of the bin the pedal was separate and it is clear it has been
>>> broken during transport. Please arrange for a replacement ASAP.
>>>
>>>
>>>
>>>
>>>
>>> We appreciate your support in this matter, Thank you.
>>>
>>>
>>>
>>> Stay HOME Stay SAFE…
>>>
>>> Best Regards,
>>>
>>> Den mark
>>>
>>