Subject: Re: cancellation 100125604 // Shipa-KSA::S000778460517
From: Hyacinth Joyce <[email-masked]>
To: Ahmed Irfan <[email-masked]>, Zubair Wahid <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Cc: Radwa Ali <[email-masked]>, Asad <[email-masked]>, customer care <[email-masked]>, "Azharuddin Kalamuddin (R3PL)" <[email-masked]>, Samiya Sheikh <[email-masked]>, Taqwa Ali <[email-masked]>
Date: Thu, 30 Jul 2020 14:45:53 +0400
List-Id: <ccteam.mumzworld.com>

Hi team,

Do we have an update?

Please note that this is a March order which needs to be actioned urgently.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, 27 Jul 2020 at 13:43, Taqwa Ali <[email-masked]> wrote:

> Dear Team
>
> CM is following up, please update
>
> Regards
> Taqwa
>
>
>
>
> On Sun, Jul 26, 2020 at 5:16 PM Hyacinth Joyce <[email-masked]>
> wrote:
>
>> Hi team,
>>
>> The customer called again to follow up.
>>
>> Upon checking shows:
>>
>>
>> May we please update the CRA now in order for us to proceed with the
>> refund process.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Sun, 26 Jul 2020 at 14:09, Samiya Sheikh <[email-masked]> wrote:
>>
>>> Hi Team,
>>>
>>> Kindly create CRA urgently. This has been pending since March.
>>>
>>> Regards
>>>
>>> On Wed, Jul 22, 2020 at 12:46 PM <[email-masked]> wrote:
>>>
>>>> Hi @Ahmed Irfan <[email-masked]> @Zubair Wahid
>>>> <[email-masked]>,
>>>>
>>>> We need confirmation today. This is pending since March and she wants
>>>> her refund.
>>>>
>>>> @Hussain Firoz Miyagamwala <[email-masked]> can you please
>>>> follow up with them we need to raise an urgent refund request.
>>>>
>>>>
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Samiya Sheikh <[email-masked]>
>>>> *Sent:* Saturday, July 4, 2020 11:02 AM
>>>> *To:* Ahmed Irfan <[email-masked]>
>>>> *Cc:* Hussain Firoz Miyagamwala <[email-masked]>; Asad <
>>>> [email-masked]>; customer care <[email-masked]>; Azharuddin
>>>> Kalamuddin (R3PL) <[email-masked]>; Radwa Ali <
>>>> [email-masked]>
>>>> *Subject:* Re: cancellation 100125604 // Shipa-KSA::S000778460517
>>>>
>>>>
>>>>
>>>> Hi Ahmed,
>>>>
>>>>
>>>>
>>>> Kindly confirm urgently.
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>>
>>>>
>>>> On Tue, Jun 30, 2020 at 1:45 PM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi Team,
>>>>
>>>>
>>>>
>>>> Kindly update urgently.
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>>
>>>>
>>>> On Tue, Jun 23, 2020 at 2:49 PM Ahmed Irfan <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi Hussain,
>>>>
>>>>
>>>>
>>>> I will check the operation & will be back to you soon.
>>>>
>>>>
>>>>
>>>> Thanks,
>>>>
>>>>
>>>>
>>>> On Mon, Jun 22, 2020 at 11:54 AM Shipa Delivery Support (
>>>> [email-masked]) <[email-masked]> wrote:
>>>>
>>>>
>>>> Dear All,
>>>>
>>>>
>>>>
>>>> The order has been already canceled.
>>>>
>>>>
>>>>
>>>>
>>>> Best regards
>>>>
>>>>
>>>>
>>>> Ahmad Alqatawna
>>>> Customer Care
>>>> <https://www.shipa.com/>
>>>> *M:* 800 SHIPA
>>>> www.shipa.com
>>>>
>>>>
>>>> ------------------------------
>>>>
>>>> *From: [email-masked]
>>>> *Sent: *22/6/2020 9:57 AM GMT+04:00
>>>> *To: [email-masked]; [email-masked]
>>>> *Cc: [email-masked]; [email-masked];
>>>> [email-masked]; EMP435 Akram Wahdan (
>>>> [email-masked]); [email-masked]
>>>> *Subject: *Re: cancellation 100125604 // Shipa-KSA::S000778460517
>>>>
>>>>
>>>> Dear Ahmed,
>>>>
>>>>
>>>>
>>>> Please confirm cancellation for the subject order.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Fri, Jun 19, 2020 at 5:02 PM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi Hussain,
>>>>
>>>>
>>>>
>>>> Please update CRA urgently.
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>>
>>>>
>>>> On Sun, Jun 14, 2020 at 11:01 AM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi Hussain,
>>>>
>>>>
>>>>
>>>> Kindly update CRA for this shipment urgently. 100125604_1
>>>> //  Shipa-KSA::S000778460517
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>>
>>>>
>>>> On Mon, Jun 8, 2020 at 10:19 PM Shipa Delivery Support (
>>>> [email-masked]) <[email-masked]> wrote:
>>>>
>>>> Dear team,
>>>>
>>>> Please note the order was cancelled before pickup.
>>>>
>>>>
>>>> Best regards,
>>>>
>>>>
>>>> Akram Wahdan
>>>> Customer Care
>>>> <https://www.shipa.com/>
>>>> *M:* 800 SHIPA
>>>> www.shipa.com
>>>>
>>>>
>>>> ------------------------------
>>>>
>>>> *From: *CST000000006 Shipa Customer Customer <[email-masked]>
>>>> *Sent: *5/6/2020 7:05 PM GMT+03:00
>>>> *To: [email-masked]
>>>> *Cc: [email-masked]; [email-masked];
>>>> [email-masked]
>>>> *Subject: *cancellation 100125604 // Shipa-KSA::S000778460517
>>>>
>>>>
>>>> Hi Team,
>>>>
>>>>
>>>>
>>>> Kindly update the status of this shipment and confirm if its returned
>>>> to Mumz warehouse:
>>>>
>>>>
>>>>
>>>> @Hussain Firoz Miyagamwala <[email-masked]> @Azharuddin
>>>> Kalamuddin (R3PL) <[email-masked]>  Kindly
>>>> update CRA.
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>>