Subject: Re: Complaint about the Driver - 600938468
From: Rukhsana Zafar <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Thu, 30 Jul 2020 02:29:08 -0700
List-Id: <ccteam.mumzworld.com>

On 2020-07-30 02:19, Mary Anne Agapito wrote:
> Hi Team,
> 
> A customer complained that the driver called her past 10 last night
> when she was already sleeping.
> 
> When she messaged and asked why the driver just rudely said his shift
> started late and laughed.
> 
> Please ensure the delivery today before 7 pm as per request.
> 
> Warm Regards,
> 
> Mary Anne Agapito
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] │ w:
> www.mumzworld.com [1]
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
> District, PO Box 500245, Dubai, UAE
> 
> 
> 
> Links:
> ------
> [1] http://www.mumzworld.com/
Hi Team,

We are sorry for the inconvenience that had happened and today this 
shipment is again OFD will push the driver for delivery without any 
fails.

Thanks & Regards
-- 
Rukhsana Zafar
Operations Cum Sales Coordinator
+ 971 54 3080 393