Subject: Re: SO# 200164421- R8568457772
From: Michaela Manibo <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: Taqwa Ali <[email-masked]>, Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, Samiya Sheikh <[email-masked]>, Yaseen Shaqra <[email-masked]>, customer care <[email-masked]>, Moataz Salah El Din <[email-masked]>, Angeli Fontillas <[email-masked]>
Date: Thu, 30 Jul 2020 10:19:17 +0400
List-Id: <ccteam.mumzworld.com>

Team,

May we have an update on this?  Customer is waiting for the refund and
Finance will not process the refund because it's showing pending receipt.

On Thu, Jul 23, 2020 at 5:47 PM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> Dear Zubair,
>
> This is returned from June but still no update.
> *CRAKTM9174*
>
>
>
> On Thu, Jul 23, 2020 at 5:27 PM Taqwa Ali <[email-masked]> wrote:
>
>> Dear Team
>>
>> Please assist , CM is very upset about delay
>>
>> Regards
>> Taqwa
>>
>> On Sat, Jul 18, 2020 at 10:06 AM Michaela Manibo <
>> [email-masked]> wrote:
>>
>>> Team,
>>>
>>> Any update on this please?  We need to issue a refund for this
>>> customer ASAP.
>>>
>>> Thanks
>>>
>>>
>>>
>>>
>>>
>>> On Tue, Jul 14, 2020 at 12:12 PM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Kindly confirm if the item is received and update CRA.
>>>>
>>>> Regards
>>>>
>>>> On Sun, Jul 12, 2020 at 1:01 PM Ahmed Irfan <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Michaela,
>>>>>
>>>>> The return is not received yet, Once we receive we will cancel at the
>>>>> end.
>>>>>
>>>>> On Sat, Jul 11, 2020 at 1:54 PM Michaela Manibo <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Hello Team,
>>>>>>
>>>>>> The customer is following up the refund. Please assist on the CRA asap
>>>>>>
>>>>>> Thank you.
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Sun, Jul 5, 2020 at 12:51 PM Angeli Fontillas <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hello Team,
>>>>>>>
>>>>>>> May we have an update on this please?
>>>>>>>
>>>>>>> Customer is following up and furious with the delay.
>>>>>>>
>>>>>>> Please raise and receive CRA asap.
>>>>>>>
>>>>>>> Thank you.
>>>>>>>
>>>>>>> On Mon, 22 Jun 2020 at 12:00, Hussain Firoz Miyagamwala <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> @Ahmed Irfan <[email-masked]> Can you check and confirm
>>>>>>>>
>>>>>>>>
>>>>>>>> On Thu, Jun 18, 2020 at 6:30 PM Yaseen Shaqra <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi Zubair and Hussain,
>>>>>>>>>
>>>>>>>>> Please note that the shipment is showing returned to us
>>>>>>>>>
>>>>>>>>> @Zubair Wahid <[email-masked]> Please check and confirm
>>>>>>>>>
>>>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please create
>>>>>>>>> CRA
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>> Best Regards,
>>>>>>>>>
>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>
>>>>>>>>> Customer Care Representative
>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District,
>>>>>>>>> PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> *Regards,*
>>>>>>>
>>>>>>> *Angeli Fontillas*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>