Subject: Re: Order #600618230 ASSEMBLE
From: "Alina D'Souza" <[email-masked]>
To: Ashley Fernandes <[email-masked]>
Cc: Nessy <[email-masked]>, Rameez <[email-masked]>, Arif Farooq <[email-masked]>, Denmark A <[email-masked]>, customer care <[email-masked]>
Date: Wed, 29 Jul 2020 17:38:04 +0400
List-Id: <ccteam.mumzworld.com>

Hi Ashley,

Shipping Address
SHIP TOGemma Holloway
Mira Oasis 2, Street 6
Corner villa/ villa 73 (close to the park)
Dubai Al thumama 2067
United Arab Emirates Map
SHIP AREA
SHIP PHONE971522315634

Regards,
Alina

On Wed, Jul 29, 2020 at 5:36 PM Ashley Fernandes <[email-masked]>
wrote:

> Dear Nessy and Rameez,
>
> Good Evening!
>
> Kindly assist in arranging for the reinstallation. The item was purchased
> under *POMUMZ_DXB101695*. Kindly let know if any charges would be
> involved for the reinstallation.
>
> @Alina D'Souza <[email-masked]> : Kindly confirm the customer's
> address.
>
> Thanks and Regards,
>
> *Ashley Fernandes*
>
> Logistics Executive
>
>
> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
> mumzworld.com
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
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>
> On Wed, Jul 29, 2020 at 5:20 PM Alina D'Souza <[email-masked]> wrote:
>
>> Hi Team,
>>
>> Pleas advise if we can assist the customer in dismantling and installing
>> at the new location for the customer.
>>
>>
>> Products Details
>> Sku :DBT-SW-F24150
>> Name :KidKraft - Sun Bistro Swing Set
>> Date Placed :2019-10-31 10:10:21
>> Date Shipped :2019-11-10 21:00:27
>> Qty Ordered :1.0000
>> Shipping Country:United Arab Emirates
>>
>> Regards,
>> Alina
>>
>> On Mon, Jul 27, 2020 at 4:21 PM Alina D'Souza <[email-masked]>
>> wrote:
>>
>>> Hi Denmark and Mohamed,
>>>
>>> Please assist asap
>>>
>>> Regards,
>>> Alina
>>>
>>> On Sun, Jul 26, 2020 at 7:40 PM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>>>
>>>> Hi Denmark,
>>>>
>>>> Order #600618230
>>>> <https://mumzworldhelp.zendesk.com/agent/tickets/600618230>
>>>>
>>>> Products Details
>>>> Sku :DBT-SW-F24150
>>>> Name :KidKraft - Sun Bistro Swing Set
>>>> Date Placed :2019-10-31 10:10:21
>>>> Date Shipped :2019-11-10 21:00:27
>>>> Qty Ordered :1.0000
>>>> Shipping Country:United Arab Emirates
>>>>
>>>> Return Reason:missing_part_or_pieces
>>>> Comments :I would like someone to come and dismantle and reassemble in
>>>> our new garden. Missing key to unlock screws.
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>