Subject: Re: Missing Items 600884532
From: Edel Saballa <[email-masked]>
To: Vipul Arora <[email-masked]>, Jaymar Tolentino <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, Vipin Raj <[email-masked]>, Mostafa Said <[email-masked]>, Anas nazzal <[email-masked]>, "Outbound.fc" <[email-masked]>, Syed Yakoob <[email-masked]>, Muhammad Habib <[email-masked]>, Mohit Caleb <[email-masked]>, Ashish Nair <[email-masked]>, customer care <[email-masked]>, Shady Elgendy <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Wed, 29 Jul 2020 16:10:47 +0400
List-Id: <ccteam.mumzworld.com>

Jaymar - what is the hold up here?? Check and update the group immediately

On Wed, Jul 29, 2020 at 3:19 PM Vipul Arora <[email-masked]> wrote:

> @Jaymar Tolentino <[email-masked]> : Kindly help here to resolve
> customer issue on priority
> ᐧ
>
> On Wed, 29 Jul 2020 at 14:25, Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> The customer called again, aside from the  Rudolfs - Pear Prune Smoothie
>> For Babies 110g - Pack Of 6, which was already been resolved, she is
>> complaining about the item below
>>
>> 600884532_1 HTCO-1610037
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1140969> Rudolfs
>> - Organic Pear, Blueberry Oat Porridge Smoothie 110g - Pack Of 6
>>
>> As per the customer, she only received 2 pieces instead of 12 pieces. She
>> is extremely upset and doesn't want to hang up unless confirmed.
>>
>> Please check and advise. Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Wed, Jul 8, 2020 at 1:32 PM Vipul Arora <[email-masked]> wrote:
>>
>>> Dear Jaymar,
>>>
>>> Today vendor delivered 12 pieces which is 2 qty as per our PO. So total
>>> qty delivered till now is 4 as bundle and we still need 8 qty as bundle
>>> that 48 pieces single.
>>>
>>> One more SKU *HTCO-1610037 * in the same PO was sent wrong by the
>>> vendor. We need 20 qty as a bundle they delivered 20 pieces as single. So
>>> kindly ask them to deliver 100 pieces single to fix the quantity.
>>>
>>> @Vipin Raj <[email-masked]> : Kindly send missing quantity to
>>> customer
>>>
>>> Thanks
>>> Vipul
>>>
>>> On Wed, 8 Jul 2020 at 09:49, Mohamed Magdy <[email-masked]>
>>> wrote:
>>>
>>>> @Jaymar Tolentino <[email-masked]> ,,What will be the update
>>>> then?
>>>>
>>>> On Tue, Jul 7, 2020 at 11:19 AM Vipul Arora <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Jaymar
>>>>>
>>>>> PO is already mentioned in the mail as I said earlier while
>>>>> receiving vendor brought OLD PO in which description was not for single not
>>>>> for the bundle.
>>>>>
>>>>> POMUMZ_DXB205107  for your reference.
>>>>>
>>>>> Thanks
>>>>> Vipul
>>>>>
>>>>>
>>>>>
>>>>> On Tue, 7 Jul 2020 at 11:14, Jaymar Tolentino <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Vipul,
>>>>>>
>>>>>> Could you please provide the PO in which you have received the
>>>>>> incomplete bundle?
>>>>>>
>>>>>> Vendor is saying they have supplied correct qty as per the invoices
>>>>>> provided.
>>>>>>
>>>>>>
>>>>>> *Jaymar Tolentino*
>>>>>> Logistics Executive
>>>>>>
>>>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>>> Dubai, UAE
>>>>>>
>>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>>>> <https://twitter.com/mumzworld>
>>>>>>
>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>
>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>
>>>>>>
>>>>>> On Tue, Jul 7, 2020 at 8:40 AM Mohamed Magdy <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> @Jaymar Tolentino <[email-masked]> ...Any update here please?
>>>>>>>
>>>>>>>
>>>>>>> Thanks
>>>>>>>
>>>>>>> On Mon, Jul 6, 2020 at 10:12 AM Vipul Arora <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> @Mohamed Magdy <[email-masked]> Still waiting for Jaymar to
>>>>>>>> update
>>>>>>>>
>>>>>>>> @Jaymar Tolentino <[email-masked]> Kindly update here
>>>>>>>>
>>>>>>>> On Mon, 6 Jul 2020 at 10:03, Mohamed Magdy <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Are we done here?
>>>>>>>>>
>>>>>>>>> On Sat, Jul 4, 2020 at 3:17 PM Mostafa Said <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> +Vipul Arora <[email-masked]> Could you please update here.
>>>>>>>>>>
>>>>>>>>>> On Fri, Jul 3, 2020 at 9:28 AM Anas nazzal <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Dear Team,
>>>>>>>>>>>
>>>>>>>>>>> Kindly share the latest update for the below customer.
>>>>>>>>>>>
>>>>>>>>>>> Best Regards,
>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>
>>>>>>>>>>> On Fri, Jun 26, 2020 at 12:33 PM Vipul Arora <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Dear Jaymar,
>>>>>>>>>>>>
>>>>>>>>>>>> We received it as single piece as you can check attached PO
>>>>>>>>>>>> also description is old due to which receiver received as a single piece
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Fri, Jun 26, 2020, 10:42 Ashish Nair <[email-masked]>
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> @Vipul Arora <[email-masked]>  - Please update regarding
>>>>>>>>>>>>> the subject missing pcs.
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>
>>>>>>>>>>>>> *Ashish.S.Nair*
>>>>>>>>>>>>> Inventory Controller
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> *E* [email-masked]
>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box
>>>>>>>>>>>>> 500245, Dubai, UAE
>>>>>>>>>>>>>
>>>>>>>>>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>>>>>>> facebook] <https://www.facebook.com/mumzworld> [image:
>>>>>>>>>>>>> youtube] <https://www.youtube.com/user/MumZworld> [image:
>>>>>>>>>>>>> snapchat] <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>
>>>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>
>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Confidentiality Notice: This e-mail message, including any
>>>>>>>>>>>>> attachments, is for the sole use of the intended recipient(s) and may
>>>>>>>>>>>>> contain confidential and privileged information. Any unauthorized review,
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>>>>>>>>>>>>> be punishable by law. If this was sent to you in error, please notify the
>>>>>>>>>>>>> sender by reply e-mail and destroy all copies of the original message.
>>>>>>>>>>>>> Please consider the environment before printing this e-mail.
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Fri, Jun 26, 2020 at 9:51 AM Anas nazzal <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> KIndly assist with the below customer.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Tue, Jun 23, 2020 at 9:30 AM Anas nazzal <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Dear All,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Kindly assist with the below as the customer called again to
>>>>>>>>>>>>>>> follow up.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Best Regard,
>>>>>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>>>>>>>>>> www.avast.com
>>>>>>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>>>>>>>>> <#m_-7816178024428519792_m_-8671415310062264812_m_8554299243045840330_m_8630358133244413955_m_1384866646611878530_m_4139546796514448106_m_2615111190274186376_m_603085353604604163_m_7156588464432068775_m_-5533579562418208306_m_-4134292194138220425_m_-2766511847062653496_m_1640692495640244575_m_-2854117899017669703_m_2174649429300084725_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Mon, Jun 22, 2020 at 10:44 AM Shek Hussain <
>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Dear Jaymar
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> As per PO we supplied and your receiving team also received
>>>>>>>>>>>>>>>> as per PO. For your reference please check the our invoice copy.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Its clear from our side we supplied correct.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Please see the invoice there is no cutting.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Thanks, and Regards*
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Shek Hussain
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> E-Commerce Sales Executive
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hassani Trading Co.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> +971564098684
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> PO Box : 286
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Dubai investment Park-1
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *From:* Jaymar Tolentino <[email-masked]>
>>>>>>>>>>>>>>>> *Sent:* 21 June 2020 9:22 PM
>>>>>>>>>>>>>>>> *To:* Shek Hussain <[email-masked]>
>>>>>>>>>>>>>>>> *Cc:* Ashish Nair <[email-masked]>; Muhammad Habib <
>>>>>>>>>>>>>>>> [email-masked]>; Hyacinth Joyce <[email-masked]>;
>>>>>>>>>>>>>>>> Outbound.fc <[email-masked]>; Mohit Caleb <
>>>>>>>>>>>>>>>> [email-masked]>; Syed Yakoob <[email-masked]>;
>>>>>>>>>>>>>>>> customer care <[email-masked]>; Talal Haroun <
>>>>>>>>>>>>>>>> [email-masked]>; Kanika Munjal <
>>>>>>>>>>>>>>>> [email-masked]>; Vipul Arora <[email-masked]
>>>>>>>>>>>>>>>> >
>>>>>>>>>>>>>>>> *Subject:* Re: Missing Items 600884532
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi Shek,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Please see below PO for your reference.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> POMUMZ_DXB205107 Hassani Trading Co
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Jaymar Tolentino*
>>>>>>>>>>>>>>>> Logistics Executive
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box
>>>>>>>>>>>>>>>> 500245, Dubai, UAE
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> <https://www.instagram.com/mumzworldcom/> 
>>>>>>>>>>>>>>>> <https://www.facebook.com/mumzworld> 
>>>>>>>>>>>>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>>>>>>>>>>>>> <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 7:18 PM Shek Hussain <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Dear Jaymar
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Yes we are always ready to support you
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Please shared the PO reference I will investigate and
>>>>>>>>>>>>>>>> Update you morning.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Thanks, and Regards*
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Shek Hussain
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> E-Commerce Sales Executive
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hassani Trading Co.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> +971564098684
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> PO Box : 286
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Dubai investment Park-1
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *From:* Jaymar Tolentino <[email-masked]>
>>>>>>>>>>>>>>>> *Sent:* 21 June 2020 4:09 PM
>>>>>>>>>>>>>>>> *To:* Shek Hussain <[email-masked]>
>>>>>>>>>>>>>>>> *Cc:* Ashish Nair <[email-masked]>; Muhammad Habib <
>>>>>>>>>>>>>>>> [email-masked]>; Hyacinth Joyce <[email-masked]>;
>>>>>>>>>>>>>>>> Outbound.fc <[email-masked]>; Mohit Caleb <
>>>>>>>>>>>>>>>> [email-masked]>; Syed Yakoob <[email-masked]>;
>>>>>>>>>>>>>>>> customer care <[email-masked]>; Talal Haroun <
>>>>>>>>>>>>>>>> [email-masked]>; MISOperation <[email-masked]>;
>>>>>>>>>>>>>>>> Kanika Munjal <[email-masked]>; Vipul Arora <
>>>>>>>>>>>>>>>> [email-masked]>
>>>>>>>>>>>>>>>> *Subject:* Re: Missing Items 600884532
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi Shek,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Please support the customer on the below issue. Kindly
>>>>>>>>>>>>>>>> include it for tom delivery.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Jaymar Tolentino*
>>>>>>>>>>>>>>>> Logistics Executive
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box
>>>>>>>>>>>>>>>> 500245, Dubai, UAE
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> <https://www.instagram.com/mumzworldcom/> 
>>>>>>>>>>>>>>>> <https://www.facebook.com/mumzworld> 
>>>>>>>>>>>>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>>>>>>>>>>>>> <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 3:59 PM Vipul Arora <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Dear Ashish,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> We received it as a single item because the description was
>>>>>>>>>>>>>>>> changed on the 3rd of June as pack of 6 post PO creation. Vendor brought
>>>>>>>>>>>>>>>> printed PO as Single piece and we received the same as single.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> @Jaymar Tolentino <[email-masked]> : Kindly check
>>>>>>>>>>>>>>>> with vendor to supply short qty against PO.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Vipul
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Sun, 21 Jun 2020 at 14:40, Ashish Nair <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi Habib,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Please be informed that the missing pcs were not physically
>>>>>>>>>>>>>>>> found.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> @Vipul Arora <[email-masked]>  - please have a look
>>>>>>>>>>>>>>>> into this subject matter & give ur feedback.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Ashish.S.Nair*
>>>>>>>>>>>>>>>> Inventory Controller
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *E* [email-masked]
>>>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box
>>>>>>>>>>>>>>>> 500245, Dubai, UAE
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> <https://www.instagram.com/mumzworldcom/> 
>>>>>>>>>>>>>>>> <https://www.facebook.com/mumzworld> 
>>>>>>>>>>>>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>>>>>>>>>>>>> <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Confidentiality Notice: This e-mail message, including any
>>>>>>>>>>>>>>>> attachments, is for the sole use of the intended recipient(s) and may
>>>>>>>>>>>>>>>> contain confidential and privileged information. Any unauthorized review,
>>>>>>>>>>>>>>>> use, disclosure or distribution of this information is prohibited, and may
>>>>>>>>>>>>>>>> be punishable by law. If this was sent to you in error, please notify the
>>>>>>>>>>>>>>>> sender by reply e-mail and destroy all copies of the original message.
>>>>>>>>>>>>>>>> Please consider the environment before printing this e-mail.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 1:29 PM Muhammad Habib <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> @Ashish Nair <[email-masked]>  please help her.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 2:21 PM Hyacinth Joyce <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi team,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> The customer called again to follow up.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> @Muhammad Habib <[email-masked]> The item in our
>>>>>>>>>>>>>>>> website shows that it is a pack of 6. In a single order the customer should
>>>>>>>>>>>>>>>> receive 6 packs/qty of the item.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Kindly check and advise asap.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Joyce Alvarado*
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Sun, 14 Jun 2020 at 09:34, 'Jayson Reyes (Mumzworld
>>>>>>>>>>>>>>>> Catalogue)' via customer care <[email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> ##- Please type your reply above this line -##
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> You are registered as a CC on this request (1123603). Reply
>>>>>>>>>>>>>>>> to this email to add a comment to the request.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Jayson Reyes* (Mumzworld.com)
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Jun 14, 2020, 9:34:39 AM GMT+4
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Please see attached screenshot from vendor sheet
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Jayson Reyes
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> m: +971 50 460 55 13 │ p:  +971 (0)4 245 1331 │ e:
>>>>>>>>>>>>>>>> [email-masked] │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Anas* (Mumzworld.com)
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Jun 13, 2020, 3:37:58 PM GMT+4
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Kindly advise as the product Rudolfs - Pear Prune Smoothie
>>>>>>>>>>>>>>>> For Babies 110g - Pack Of 6 is showing in our website as pack of 6.
>>>>>>>>>>>>>>>> Please find the below screenshot for the same
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Virus-free. www.avast.com (
>>>>>>>>>>>>>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail
>>>>>>>>>>>>>>>> )
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Sat, Jun 13, 2020 at 3:07 PM Muhammad Habib <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Dear Anas,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Rudolfs - Pear Prune Smoothie For Babies 110g - Pack Of 6
>>>>>>>>>>>>>>>> I pc was ordered and the same was picked and packed.
>>>>>>>>>>>>>>>> Further for your action please.
>>>>>>>>>>>>>>>> Screenshot attached for your reference.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Sat, Jun 13, 2020 at 3:31 PM Anas nazzal <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> The below customer complained that only pack has been
>>>>>>>>>>>>>>>> delivered pack has been delivered from Rudolfs - Pear Prune Smoothie For
>>>>>>>>>>>>>>>> Babies 110g - Pack Of 6
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Order Number 600884532
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Best regards,
>>>>>>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Virus-free. www.avast.com (
>>>>>>>>>>>>>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail
>>>>>>>>>>>>>>>> )
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> --
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>>>>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails
>>>>>>>>>>>>>>>> from it, send an email to
>>>>>>>>>>>>>>>> [email-masked].
>>>>>>>>>>>>>>>> To view this discussion on the web visit
>>>>>>>>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAHLAr_sq4ZDgKLGjj%2BjT%2B41KJBkA1ySevi9BgH6TGnWW3V6Q7g%40mail.gmail.com
>>>>>>>>>>>>>>>> (
>>>>>>>>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAHLAr_sq4ZDgKLGjj%2BjT%2B41KJBkA1ySevi9BgH6TGnWW3V6Q7g%40mail.gmail.com?utm_medium=email&utm_source=footer)
>>>>>>>>>>>>>>>> .
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Thanks & regards,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Attachment(s)
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>>>>>>>>>>>>>>>> image.png
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>>>>>>>>>>>>>>>>
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>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Thanks & regards,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
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