Subject: Re: Order #600767015 // Sku :WI-GF21116UK // Name :Geepas - 16'' 50W Pedestal Fan // Warranty Check
From: Denmark A <[email-masked]>
To: Faris Ali <[email-masked]>
Cc: "Returns.fc" <[email-masked]>, customer care <[email-masked]>, Samran Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>, "Alina D'Souza" <[email-masked]>, Mary Anne Agapito <[email-masked]>
Date: Wed, 29 Jul 2020 12:38:52 +0400
List-Id: <ccteam.mumzworld.com>

Dear Faris,

Could please send the item through our driver if they have collections from
your side.

Regards,
Den mar

On Wed, Jul 29, 2020 at 10:28 AM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> May we have an update on this, please?
>
> The customer is extremely furious and doesn't want the item anymore and
> wants a refund asap.
>
> Please confirm. Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Sun, Jul 26, 2020 at 1:48 PM Alina D'Souza <[email-masked]> wrote:
>
>> Hi Denmark,
>>
>> Please ship the item asap
>>
>> Regards,
>> Alina
>>
>> On Sat, Jul 25, 2020 at 12:39 PM Faris Ali <[email-masked]>
>> wrote:
>>
>>> Its ready…
>>>
>>>
>>>
>>> *From:* Alina D'Souza <[email-masked]>
>>> *Sent:* Thursday, July 23, 2020 5:16 PM
>>> *To:* Denmark A <[email-masked]>
>>> *Cc:* Faris Ali <[email-masked]>; customer care <
>>> [email-masked]>; Returns.fc <[email-masked]>; Samran
>>> Iftikhar <[email-masked]>; Abdelmohsen basha <[email-masked]>
>>> *Subject:* Re: Order #600767015 // Sku :WI-GF21116UK // Name :Geepas -
>>> 16'' 50W Pedestal Fan // Warranty Check
>>>
>>>
>>>
>>> Hi Team,
>>>
>>>
>>>
>>> Any update on this?
>>>
>>>
>>>
>>> Regards,
>>>
>>> Alina
>>>
>>>
>>>
>>> On Mon, Jul 20, 2020 at 1:56 PM Denmark A <[email-masked]> wrote:
>>>
>>> Dear Faris,
>>>
>>>
>>>
>>> Item sent already.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>
>>>
>>> On Mon, Jul 20, 2020 at 1:10 PM Faris Ali <[email-masked]>
>>> wrote:
>>>
>>> Dear Team,
>>>
>>>
>>>
>>>
>>>
>>> Please return the item to our service center.
>>>
>>>
>>>
>>> Note: You should collect the job sheet when you are giving any products
>>> for service.
>>>
>>>
>>>
>>> Regards
>>>
>>>
>>>
>>> Faris Ali
>>>
>>> Geepas
>>>
>>>
>>>
>>> *From:* Denmark A <[email-masked]>
>>> *Sent:* Monday, July 20, 2020 12:00 PM
>>> *To:* Munavvir {Royalford Coordinator} <[email-masked]>;
>>> Faris Ali <[email-masked]>; Umesh PK {Geepas Online} <
>>> [email-masked]>; Muhammed Ijlal NS <
>>> [email-masked]>; Ramees P <[email-masked]>; Geepas
>>> Marketing <[email-masked]>; Olsenmark Marketing <
>>> [email-masked]>; Arafath {YL Online} <[email-masked]>
>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
>>> Iftikhar <[email-masked]>; Abdelmohsen basha <[email-masked]>
>>> *Subject:* Re: Order #600767015 // Sku :WI-GF21116UK // Name :Geepas -
>>> 16'' 50W Pedestal Fan // Warranty Check
>>>
>>>
>>>
>>> Dear Umesh and Nihal,
>>>
>>>
>>>
>>> Please respond and update.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>
>>>
>>> On Wed, Jul 15, 2020 at 8:13 AM Denmark A <[email-masked]> wrote:
>>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please see the below customer complaint and allow us to send the item
>>> back to you for your further evaluation and assessment.
>>>
>>>
>>>
>>> Return Reason:doesnt_work_or_defective
>>> Comments :Switch not working
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> We appreciate your support in this matter, Thank you.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>