Subject: RE: 600923720 // RESHIP // PAID
From: <[email-masked]>
To: "'Yaseen Shaqra'" <[email-masked]>, "'Nesty John Pascua'" <[email-masked]>
Cc: "'Denmark A'" <[email-masked]>, "'Mostafa saad'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'lastmile'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>
Date: Tue, 28 Jul 2020 18:48:59 +0400
List-Id: <ccteam.mumzworld.com>

Hi  <mailto:[email-masked]> @Nesty John Pascua,

Please advise if this will be replaced.

She wants a new package ASAP.

Best Regards,

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

From: Yaseen Shaqra <[email-masked]> 
Sent: Monday, July 27, 2020 3:27 PM
To: Nesty John Pascua <[email-masked]>
Cc: Denmark A <[email-masked]>; Mostafa saad <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; lastmile <[email-masked]>; Abdelmohsen basha <[email-masked]>
Subject: Re: 600923720 // RESHIP // PAID

Hi Team,

Please note that the customer received the replacement item but the box has opened the stroller missing 4 parts, and the stroller has stans and scratches 

Missing parts 

Foot mate 

Cupholder 

Extra canopy 

Mosquito net 

Kindly check and advise 

On Thu, Jul 23, 2020 at 4:06 PM Nesty John Pascua <[email-masked] <mailto:[email-masked]> > wrote:

Denmark,

Received.

Regards,
Nesty

On Thu, Jul 23, 2020 at 3:54 PM Denmark A <[email-masked] <mailto:[email-masked]> > wrote:

Dear Mostafa, 

Please assist us to reship a package to the below address. 

 

Regards, 

Den mark 

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-- 

Regards,

Nesty John R. Pascua

Mumzworld.com

 

-- 

Best Regards,

Yaseen Mohammed

Customer Care Representative
p:  +971 4 4339455│ e: yaseen.s <mailto:[email-masked]> @mumzworld.com  │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE