Subject: Re: Installation - SO# 600887798 - SUT-9311313212440MAT
From: Ashley Fernandes <[email-masked]>
To: SHABAKA <[email-masked]>
Cc: [email-masked], Khaoula <[email-masked]>, Radwa Ali <[email-masked]>, customer care <[email-masked]>, Elena Skryabina <[email-masked]>
Date: Tue, 28 Jul 2020 16:13:12 +0400
List-Id: <ccteam.mumzworld.com>

*Thank you so much, much appreciated! 👍*

Regards,

*Ashley Fernandes*

Logistics Executive

*P* +971 4 245 1358      *M* +971 56 948 3116       *E* [email-masked]

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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On Tue, Jul 28, 2020 at 4:11 PM SHABAKA <[email-masked]> wrote:

> Dear Team
>
> Please note that, we have visited the customer and installed the jumping
> mat for the trampoline.
>
>
>
>
>
>
>
> with regards,
>
> *Rahul Jane*
>
> *AL Shabakah Universal Trading LLC*
> 3903 Citadel Tower Building, Business Bay
>
> Dubai, United Arab Emirates
>
> T. +971 4 2977932 |M . +971 50 620 8440
>
> [email-masked] | www.shabaka.biz
>
>
>
>
>
>
>
>
>
>
>
> *From:* SHABAKA [mailto:[email-masked]]
> *Sent:* 22 July 2020 19:37
> *To:* [email-masked]'; 'Ashley Fernandes'; '
> [email-masked]'; 'Khaoula'
> *Cc:* 'customer care'; 'Elena Skryabina'
> *Subject:* RE: Installation - SO# 600887798 - SUT-9311313212440MAT
>
>
>
> Hi Team.
>
> We have communicated with the customer and it’s under discussion, we will
> update the status ASAP.
>
>
>
>
>
>
>
>
>
> with regards,
>
> *Rahul Jane*
>
> *AL Shabakah Universal Trading LLC*
> 3903 Citadel Tower Building, Business Bay
>
> Dubai, United Arab Emirates
>
> T. +971 4 2977932 |M . +971 50 620 8440
>
> [email-masked] | www.shabaka.biz
>
>
>
>
>
>
>
>
>
>
>
> *From:* [email-masked] [mailto:[email-masked]]
> *Sent:* 22 July 2020 12:13
> *To:* 'SHABAKA'; 'Ashley Fernandes'; [email-masked]; 'Khaoula'
> *Cc:* 'customer care'; 'Elena Skryabina'
> *Subject:* RE: Installation - SO# 600887798 - SUT-9311313212440MAT
>
>
>
> Hi @SHABAKA <[email-masked]>,
>
> Can you please advise if there will be any fees ?
>
>
> Best Regards,
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
> *From:* SHABAKA <[email-masked]>
> *Sent:* Tuesday, July 21, 2020 6:43 PM
> *To:* 'Ashley Fernandes' <[email-masked]>;
> [email-masked]; 'Khaoula' <[email-masked]>
> *Cc:* 'Radwa Ali' <[email-masked]>; 'customer care' <
> [email-masked]>; 'Elena Skryabina' <[email-masked]>
> *Subject:* RE: Installation - SO# 600887798 - SUT-9311313212440MAT
>
>
>
> Dear Ashley
>
> We will check for the next schedule in Abu Dhabi and will include this
> with next delivery.
>
>
>
>
>
> with regards,
>
> *Rahul Jane*
>
> *AL Shabakah Universal Trading LLC*
> 3903 Citadel Tower Building, Business Bay
>
> Dubai, United Arab Emirates
>
> T. +971 4 2977932 |M . +971 50 620 8440
>
> [email-masked] | www.shabaka.biz
>
>
>
>
>
>
>
>
>
>
>
> *From:* Ashley Fernandes [mailto:[email-masked]
> <[email-masked]>]
> *Sent:* 21 July 2020 18:25
> *To:* SHABAKA; [email-masked]; Khaoula
> *Cc:* Radwa Ali; customer care; Elena Skryabina
> *Subject:* Re: Installation - SO# 600887798 - SUT-9311313212440MAT
>
>
>
> Dear Rahul,
>
>
>
> Good Day!
>
>
>
> *10FT MAT *   Australian Trampoline - Round Jumping Mat - 10ft
>
>
>
> Please be informed that the customer has requested if we can arrange for
> the installation of the above mentioned item as the customer is not able to
> fix it themselves. The customer had purchased the item on 08th June (issued
> under POMUMZ_DXB208629), the customer's address is as below:
>
>
>
>
> *SHIP ADDRESS:*B1
> Villa 5
>
> Al Falah City
> Abu Dhabi
>
> 971506924478
>
>
>
> Kindly confirm so we can update the customer accordingly.
>
>
> Thanks and Regards,
>
> *Ashley Fernandes*
>
> Logistics Executive
>
>
>
> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
> mumzworld.com
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
>  <https://www.instagram.com/mumzworldcom/> [image:
> facebook] <https://www.facebook.com/mumzworld> 
> <https://www.youtube.com/user/MumZworld> 
> <https://www.snapchat.com/add/mumzworld.com> 
> <https://twitter.com/mumzworld>
>
>  <https://www.mumzworld.com/en/>
>
>  <https://www.mumzworld.com/en/media-and-press>
>
>
>
>
>
> On Tue, Jul 21, 2020 at 6:14 PM <[email-masked]> wrote:
>
> Hi @'Ashley Fernandes' <[email-masked]>,
>
> Can you please assist ?
>
>
> Best Regards,
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
> *From:* [email-masked] <[email-masked]>
> *Sent:* Monday, July 20, 2020 4:17 PM
> *To:* [email-masked]
> *Cc:* 'customer care' <[email-masked]>; 'Ashley Fernandes' <
> [email-masked]>
> *Subject:* RE: Installation - SO# 600887798 - SUT-9311313212440MAT
>
>
>
>
>
> Hi Team,
>
> Please advise ?
>
>
>
>
> Best Regards,
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
> *From:* Radwa Ali <[email-masked]>
> *Sent:* Thursday, July 16, 2020 10:25 AM
> *To:* [email-masked]
> *Cc:* customer care <[email-masked]>; Ashley Fernandes <
> [email-masked]>
> *Subject:* Installation - SO# 600887798 - SUT-9311313212440MAT
>
>
>
> Hi All,
>
> Please assist as the customer purchased this item and could not set it up.
>
> Is there abt way we can arrange installation? if so what are the charges?
>
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>