Subject: Re: Order #600929297 // Sku :BK-1893893 // Name :Pack 'N Play Playard With Change 'N Carry Changing Pad // Missing Part
From: Denmark A <[email-masked]>
To: "Mari Ibasan (CW.Accounts)" <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Michael Rolle <[email-masked]>
Date: Tue, 28 Jul 2020 10:00:44 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mari,

Will dispatch today.

Regards,
Den mark

On Tue, Jul 28, 2020 at 9:53 AM Mari Ibasan (CW.Accounts) <
[email-masked]> wrote:

> Hi,
>
>
>
> Have you return back the item?. We can only send the replacement once we
> have the old item.
>
>
>
> *From:* Mari Ibasan (CW.Accounts) <[email-masked]>
> *Sent:* Monday, July 27, 2020 3:23 PM
> *To:* 'Denmark A' <[email-masked]>
> *Cc:* 'customer care' <[email-masked]>; 'Returns.fc' <
> [email-masked]>; 'Alina D'Souza' <[email-masked]>;
> 'Kenneth Nwaso' <[email-masked]>; 'Michael Rolle' <
> [email-masked]>
> *Subject:* RE: Order #600929297 // Sku :BK-1893893 // Name :Pack 'N Play
> Playard With Change 'N Carry Changing Pad // Missing Part
>
>
>
> Dear Team,
>
>
>
> Please return us back the item and we will replace new one.
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Monday, July 27, 2020 1:34 PM
> *To:* Mari Ibasan (CW.Accounts) <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Kenneth
> Nwaso <[email-masked]>; Michael Rolle <
> [email-masked]>
> *Subject:* Re: Order #600929297 // Sku :BK-1893893 // Name :Pack 'N Play
> Playard With Change 'N Carry Changing Pad // Missing Part
>
>
>
> Dear Mari,
>
>
>
> Please respond.
>
>
>
> POMUMZ_DXB229516  for your reference.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sun, Jul 26, 2020 at 4:33 PM Denmark A <[email-masked]> wrote:
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Return Reason:missing_part_or_pieces
> Comments :Received this item with the upper bassinet mattress missing and
> traces of prior usage. Please expedite return and send a BRAND NEW playard
> on priority - baby coming. Thank you, Kourosch Rouze.
>
>
>
>
>
>
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Best Regards,
>
> Den mark
>
>