Subject: Re: Order #100128730 // AWB# 607132081904
From: Mohit Caleb <[email-masked]>
To: Karthik Sankar <[email-masked]>, Ronald Gaviola <[email-masked]>
Cc: Vipin Raj <[email-masked]>, Michael Rolle <[email-masked]>, KSA Lastmile <[email-masked]>, lastmile <[email-masked]>, Naib Khan <[email-masked]>, "Returns.fc" <[email-masked]>, Yaser Mosanna <[email-masked]>, Moataz Salah El Din <[email-masked]>, Syed Yakoob <[email-masked]>, "Outbound.fc" <[email-masked]>, mazhar <[email-masked]>, customer care <[email-masked]>
Date: Tue, 28 Jul 2020 09:33:40 +0400
List-Id: <ccteam.mumzworld.com>

+Ronald Gaviola <[email-masked]>

Could you please check where is the physical shipment as of now.

On Tue, Jul 28, 2020 at 9:13 AM Karthik Sankar <[email-masked]>
wrote:

> Hi Team,
>
> This has been pending for so long now. Can someone prioritize this and let
> us know what is the status?
>
> As far as the last update I received, the item was collected from the
> customer but where is it now? We need to get the item to the vendor and fix
> it and send it back to customer.
>
> I am not sure who is the concerned person here?
>
> Regards,
>
>
>
> On Sun, 26 Jul 2020 at 15:45, Karthik Sankar <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Kind reminder!!!
>>
>> Regards,
>>
>>
>>
>> On Thu, 23 Jul 2020 at 18:19, Vipin Raj <[email-masked]> wrote:
>>
>>> @KSA Lastmile <[email-masked]> @lastmile
>>> <[email-masked]> @Naib Khan <[email-masked]> Please check
>>> this case and update as soon as possible.
>>>
>>> On Thu, Jul 23, 2020 at 4:10 PM Michael Rolle <
>>> [email-masked]> wrote:
>>>
>>>> Dear Vipin,
>>>>
>>>> Order has no record from the Returns Team, you can ask the help of Lat
>>>> Mile International Team to track the order.
>>>>
>>>> Best Regards,
>>>>
>>>> MIchael R.
>>>> ᐧ
>>>>
>>>> On Thu, Jul 23, 2020 at 4:01 PM Vipin Raj <[email-masked]> wrote:
>>>>
>>>>> @Returns.fc <[email-masked]> @Michael Rolle
>>>>> <[email-masked]> Please check where is this order now?
>>>>>
>>>>> On Thu, Jul 23, 2020 at 3:04 PM Karthik Sankar <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Kind reminder!!!!
>>>>>>
>>>>>> Where are we in this order?
>>>>>>
>>>>>> Can someone update?
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, 20 Jul 2020 at 10:35, Karthik Sankar <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Vipin,
>>>>>>>
>>>>>>> The actual item to be sent to the vendor so he can fix it and send
>>>>>>> it back.
>>>>>>>
>>>>>>> @Moataz Salah El Din <[email-masked]>  Where is the item?
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Sun, 19 Jul 2020 at 18:30, Vipin Raj <[email-masked]> wrote:
>>>>>>>
>>>>>>>> Hi Karthik,
>>>>>>>>
>>>>>>>> Still I didn't receive a missing part from any driver.
>>>>>>>>
>>>>>>>> On Sun, Jul 19, 2020 at 4:36 PM Karthik Sankar <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi Team,
>>>>>>>>>
>>>>>>>>> Kindly update on this.
>>>>>>>>>
>>>>>>>>> Regards,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Thu, 16 Jul 2020 at 12:40, Karthik Sankar <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Vipin,
>>>>>>>>>>
>>>>>>>>>> I apologize for the confusion.
>>>>>>>>>>
>>>>>>>>>> @Moataz Salah El Din <[email-masked]> Is the item in the
>>>>>>>>>> warehouse already? If so, please hand it over to Vipin so he can give it to
>>>>>>>>>> the inbound driver (Nasir).
>>>>>>>>>>
>>>>>>>>>> Please send the item with Nasir (Inbound driver). Vendor will
>>>>>>>>>> replace the item and send the complete part.
>>>>>>>>>>
>>>>>>>>>> Regards,
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Thu, 16 Jul 2020 at 11:54, <[email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Team,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Part was not given to a driver yet.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Please send the item back to us, we will change the necessary
>>>>>>>>>>> part and send it back.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Regards,
>>>>>>>>>>>
>>>>>>>>>>> Yaser Mosanna
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> *From:* Vipin Raj <[email-masked]>
>>>>>>>>>>> *Sent:* Thursday, July 16, 2020 11:38 AM
>>>>>>>>>>> *To:* Mohit Caleb <[email-masked]>
>>>>>>>>>>> *Cc:* Karthik Sankar <[email-masked]>; Moataz Salah El
>>>>>>>>>>> Din <[email-masked]>; Yaser Mosanna <[email-masked]>;
>>>>>>>>>>> Syed Yakoob <[email-masked]>; Outbound.fc <
>>>>>>>>>>> [email-masked]>; mazhar <[email-masked]>; customer
>>>>>>>>>>> care <[email-masked]>
>>>>>>>>>>> *Subject:* Re: Order #100128730 // AWB# 607132081904
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Dear Mohit,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> I didn't receive a missing part from any driver.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Thu, Jul 16, 2020 at 10:29 AM Mohit Caleb <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>> @Vipin Raj <[email-masked]>
>>>>>>>>>>>
>>>>>>>>>>> Did you receive the missing part from the driver?
>>>>>>>>>>>
>>>>>>>>>>> Kindly confirm here
>>>>>>>>>>>
>>>>>>>>>>> ᐧ
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Thu, Jul 16, 2020 at 7:37 AM Karthik Sankar <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>> Kind reminder!!!
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Regards,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Wed, 15 Jul 2020 at 17:57, Karthik Sankar <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>> Hello Syed/Vipin,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Please confirm if the sparepart is received.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> @Moataz Salah El Din <[email-masked]> As per the
>>>>>>>>>>> customer, collection has been done already. Please ship the item together
>>>>>>>>>>> with the sparepart to avoid confusion.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Regards,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Tue, 14 Jul 2020 at 12:41, Karthik Sankar <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>> Hello Syed,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Vendor will give the spare part tomorrow. Our inbound driver
>>>>>>>>>>> Nasir will hand it over to you tomorrow. Once received, please confirm and
>>>>>>>>>>> ship it to the customer.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Appreciate your help on this matter.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Regards,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Tue, 14 Jul 2020 at 12:35, Karthik Sankar <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>> Hi Yaser,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Could you please assist in sending us the spare part?
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Regards,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Tue, 14 Jul 2020 at 12:28, Moataz Salah El Din <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>> Dear Mazhar,
>>>>>>>>>>>
>>>>>>>>>>> Please cancel the collection of the subject AWB
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>>
>>>>>>>>>>> *Best regards,*
>>>>>>>>>>>
>>>>>>>>>>> *Moataz Salah El-Din*
>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>> p:  +971 (0)4 4339455 │ e: [email-masked] │ w:
>>>>>>>>>>> www.mumzworld.com
>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> You received this message because you are subscribed to the
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>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from
>>>>>>>>>>> it, send an email to [email-masked].
>>>>>>>>>>> To view this discussion on the web visit
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>>>>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAPzB9vZOLWUxjYoiF6JTBM_6CLFqfDja8%2B4JkHDmqi8aDgQ0Ag%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>>>>> .
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>>
>>>>>>>>>>> Best Regards
>>>>>>>>>>>
>>>>>>>>>>> Vipin
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> *Vipin Raj*
>>>>>>>> FC Supervisor
>>>>>>>>
>>>>>>>>
>>>>>>>> *E* [email-masked]
>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>>>>> Dubai, UAE
>>>>>>>>
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>>>>>>>>
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>>>>>>>>
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>>>>>>>>
>>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *Vipin Raj*
>>>>> FC Supervisor
>>>>>
>>>>>
>>>>> *E* [email-masked]
>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>> Dubai, UAE
>>>>>
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>>>>>
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>>>>>
>>>>> --
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>>>>> To view this discussion on the web visit
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>>>>> .
>>>>>
>>>>
>>>>
>>>> --
>>>> *Best Regards,*
>>>>
>>>> *Michael C. Rolle*
>>>>
>>>
>>>
>>> --
>>>
>>> *Vipin Raj*
>>> FC Supervisor
>>>
>>>
>>> *E* [email-masked]
>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>> UAE
>>>
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>>

--