Subject: Re: MCI CASE / 2952237157 TICKET #1144600
From: Ahmed Irfan <[email-masked]>
To: Samiya Sheikh <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, KSA Lastmile <[email-masked]>, Rabia Ahmed <[email-masked]>, customer care <[email-masked]>, Radwa Ali <[email-masked]>
Date: Mon, 27 Jul 2020 18:34:04 +0300
List-Id: <ccteam.mumzworld.com>

As per WH status it's dispatched, let me check again & will be back to you
soon.

On Mon, Jul 27, 2020 at 5:55 PM Samiya Sheikh <[email-masked]> wrote:

> Hi Ahmed,
>
> as per tracking its still pending pickup by barq-express.
>
> Regards
>
> On Mon, Jul 27, 2020 at 6:53 PM Ahmed Irfan <[email-masked]> wrote:
>
>> Hi Team,
>>
>> Physically not received the order. Once we receive we will do the needful
>>
>> On Mon, Jul 27, 2020 at 5:49 PM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> Please cancel and create a CRA to cc refund the customer.
>>>
>>> Regards
>>>
>>> On Thu, Jul 23, 2020 at 2:19 PM <[email-masked]> wrote:
>>>
>>>> Hi @Zubair Wahid <[email-masked]>
>>>>
>>>> Please cancel SO# 100159450_2 the customer has been chasing us for
>>>> refund.
>>>>
>>>>
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Rabia Ahmed <[email-masked]>
>>>> *Sent:* Tuesday, July 21, 2020 11:56 AM
>>>> *To:* Zubair Wahid <[email-masked]>
>>>> *Cc:* customer care <[email-masked]>
>>>> *Subject:* MCI CASE / 2952237157 TICKET #1144600
>>>>
>>>>
>>>>
>>>> Hi Zubair,
>>>>
>>>>
>>>>
>>>> Can you please help us with this case ASAP. As the customer is SUPER
>>>> upset and cant wait anymore.
>>>>
>>>>
>>>>
>>>>  Order no. 2952237157
>>>>
>>>>
>>>>
>>>>  TICKET #1144600
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Thanks
>>>>
>>>> Rabia
>>>>
>>>
>>
>> --
>>
>>

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