Subject: RE: Order #600901927 // Sku :CNS-PGMAP // Name :Play And Go - Playmat & Storage Bag World Map Print - White // Wrong item Inside
From: "Junnel" <[email-masked]>
To: "'Denmark A'" <[email-masked]>, <[email-masked]>, <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Michael Rolle'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>
Date: Mon, 27 Jul 2020 15:30:23 +0400
List-Id: <ccteam.mumzworld.com>

Dear Denmark,

I have discussed this concern with our sales staff who handles the preparation and releasing of the order based on your PO.

Kindly share the PO number where this order is associated with as it’s our only reference and not the #600901927.

That way our staff can double check if the item released is as shared on this email.

Thank you very much.

 

Take care and stay safe. خذ حذرك و ابقى آمن

Kind Regards, تحياتي الكريمة

 

Junnel

 

From: Denmark A <[email-masked]> 
Sent: 27 July 2020 15:23
To: [email-masked]; [email-masked]; Junnel <[email-masked]>
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Michael Rolle <[email-masked]>; Kenneth Nwaso <[email-masked]>; Abdelmohsen basha <[email-masked]>
Subject: Re: Order #600901927 // Sku :CNS-PGMAP // Name :Play And Go - Playmat & Storage Bag World Map Print - White // Wrong item Inside

Dear , 

Please respond and update.

Regards, 

Den mark 

On Sat, Jul 25, 2020 at 8:57 AM Denmark A <[email-masked] <mailto:[email-masked]> > wrote:

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:wrong_item_received
Comments :I received a mini play and went with a space print not a map print.  

 

We appreciate your support in this matter, Thank you. 

Stay HOME Stay SAFE…

Best Regards,

Den mark