Subject: RE: Order #600929297 // Sku :BK-1893893 // Name :Pack 'N Play Playard With Change 'N Carry Changing Pad // Missing Part
From: "Mari Ibasan \(CW.Accounts\)" <[email-masked]>
To: "'Denmark A'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>, "'Michael Rolle'" <[email-masked]>
Date: Mon, 27 Jul 2020 15:23:06 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Please return us back the item and we will replace new one.

From: Denmark A <[email-masked]> 
Sent: Monday, July 27, 2020 1:34 PM
To: Mari Ibasan (CW.Accounts) <[email-masked]>
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Kenneth Nwaso <[email-masked]>; Michael Rolle <[email-masked]>
Subject: Re: Order #600929297 // Sku :BK-1893893 // Name :Pack 'N Play Playard With Change 'N Carry Changing Pad // Missing Part

Dear Mari, 

Please respond. 

POMUMZ_DXB229516  for your reference. 

Regards, 

Den mark 

On Sun, Jul 26, 2020 at 4:33 PM Denmark A <[email-masked] <mailto:[email-masked]> > wrote:

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:missing_part_or_pieces
Comments :Received this item with the upper bassinet mattress missing and traces of prior usage. Please expedite return and send a BRAND NEW playard on priority - baby coming. Thank you, Kourosch Rouze.  

 

 

 

We appreciate your support in this matter, Thank you. 

Stay HOME Stay SAFE…

Best Regards,

Den mark