Subject: Re: cancellation 100125604 // Shipa-KSA::S000778460517
From: Taqwa Ali <[email-masked]>
To: Ahmed Irfan <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Hyacinth Joyce <[email-masked]>, Radwa Ali <[email-masked]>, Asad <[email-masked]>, customer care <[email-masked]>, "Azharuddin Kalamuddin (R3PL)" <[email-masked]>, Samiya Sheikh <[email-masked]>
Date: Mon, 27 Jul 2020 13:43:18 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team

CM is following up, please update

Regards
Taqwa

On Sun, Jul 26, 2020 at 5:16 PM Hyacinth Joyce <[email-masked]> wrote:

> Hi team,
>
> The customer called again to follow up.
>
> Upon checking shows:
>
>
> May we please update the CRA now in order for us to proceed with the
> refund process.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Sun, 26 Jul 2020 at 14:09, Samiya Sheikh <[email-masked]> wrote:
>
>> Hi Team,
>>
>> Kindly create CRA urgently. This has been pending since March.
>>
>> Regards
>>
>> On Wed, Jul 22, 2020 at 12:46 PM <[email-masked]> wrote:
>>
>>> Hi @Ahmed Irfan <[email-masked]> @Zubair Wahid
>>> <[email-masked]>,
>>>
>>> We need confirmation today. This is pending since March and she wants
>>> her refund.
>>>
>>> @Hussain Firoz Miyagamwala <[email-masked]> can you please
>>> follow up with them we need to raise an urgent refund request.
>>>
>>>
>>>
>>>
>>> Best Regards,
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>> *From:* Samiya Sheikh <[email-masked]>
>>> *Sent:* Saturday, July 4, 2020 11:02 AM
>>> *To:* Ahmed Irfan <[email-masked]>
>>> *Cc:* Hussain Firoz Miyagamwala <[email-masked]>; Asad <
>>> [email-masked]>; customer care <[email-masked]>; Azharuddin
>>> Kalamuddin (R3PL) <[email-masked]>; Radwa Ali <
>>> [email-masked]>
>>> *Subject:* Re: cancellation 100125604 // Shipa-KSA::S000778460517
>>>
>>>
>>>
>>> Hi Ahmed,
>>>
>>>
>>>
>>> Kindly confirm urgently.
>>>
>>>
>>>
>>> Regards
>>>
>>>
>>>
>>> On Tue, Jun 30, 2020 at 1:45 PM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>> Hi Team,
>>>
>>>
>>>
>>> Kindly update urgently.
>>>
>>>
>>>
>>> Regards
>>>
>>>
>>>
>>> On Tue, Jun 23, 2020 at 2:49 PM Ahmed Irfan <[email-masked]> wrote:
>>>
>>> Hi Hussain,
>>>
>>>
>>>
>>> I will check the operation & will be back to you soon.
>>>
>>>
>>>
>>> Thanks,
>>>
>>>
>>>
>>> On Mon, Jun 22, 2020 at 11:54 AM Shipa Delivery Support (
>>> [email-masked]) <[email-masked]> wrote:
>>>
>>>
>>> Dear All,
>>>
>>>
>>>
>>> The order has been already canceled.
>>>
>>>
>>>
>>>
>>> Best regards
>>>
>>>
>>>
>>> Ahmad Alqatawna
>>> Customer Care
>>> <https://www.shipa.com/>
>>> *M:* 800 SHIPA
>>> www.shipa.com
>>>
>>>
>>> ------------------------------
>>>
>>> *From: [email-masked]
>>> *Sent: *22/6/2020 9:57 AM GMT+04:00
>>> *To: [email-masked]; [email-masked]
>>> *Cc: [email-masked]; [email-masked];
>>> [email-masked]; EMP435 Akram Wahdan (
>>> [email-masked]); [email-masked]
>>> *Subject: *Re: cancellation 100125604 // Shipa-KSA::S000778460517
>>>
>>>
>>> Dear Ahmed,
>>>
>>>
>>>
>>> Please confirm cancellation for the subject order.
>>>
>>>
>>>
>>>
>>>
>>> On Fri, Jun 19, 2020 at 5:02 PM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>> Hi Hussain,
>>>
>>>
>>>
>>> Please update CRA urgently.
>>>
>>>
>>>
>>> Regards
>>>
>>>
>>>
>>> On Sun, Jun 14, 2020 at 11:01 AM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>> Hi Hussain,
>>>
>>>
>>>
>>> Kindly update CRA for this shipment urgently. 100125604_1
>>> //  Shipa-KSA::S000778460517
>>>
>>>
>>>
>>> Regards
>>>
>>>
>>>
>>> On Mon, Jun 8, 2020 at 10:19 PM Shipa Delivery Support (
>>> [email-masked]) <[email-masked]> wrote:
>>>
>>> Dear team,
>>>
>>> Please note the order was cancelled before pickup.
>>>
>>>
>>> Best regards,
>>>
>>>
>>> Akram Wahdan
>>> Customer Care
>>> <https://www.shipa.com/>
>>> *M:* 800 SHIPA
>>> www.shipa.com
>>>
>>>
>>> ------------------------------
>>>
>>> *From: *CST000000006 Shipa Customer Customer <[email-masked]>
>>> *Sent: *5/6/2020 7:05 PM GMT+03:00
>>> *To: [email-masked]
>>> *Cc: [email-masked]; [email-masked];
>>> [email-masked]
>>> *Subject: *cancellation 100125604 // Shipa-KSA::S000778460517
>>>
>>>
>>> Hi Team,
>>>
>>>
>>>
>>> Kindly update the status of this shipment and confirm if its returned to
>>> Mumz warehouse:
>>>
>>>
>>>
>>> @Hussain Firoz Miyagamwala <[email-masked]> @Azharuddin
>>> Kalamuddin (R3PL) <[email-masked]>  Kindly update
>>> CRA.
>>>
>>>
>>>
>>> Regards
>>>
>>>