Subject: RE: Order Number 600931140
From: "Deepika Agarwal" <[email-masked]>
To: "'Anas nazzal'" <[email-masked]>, <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Ashar Chalakkal'" <[email-masked]>
Date: Mon, 27 Jul 2020 10:46:44 +0400
List-Id: <ccteam.mumzworld.com>

Hi Anas,

Please ignore the previous email sent.

The combo consists of:

6 pieces golden balloon

6 pieces confetti balloon

13 alphabet balloons.(HAPPY BIRTHDAY)

These were all included in the packet. 

The customer would have mistaken the entire combo of 13 alphabets as 1 piece.

 

Regards

Deepika Agarwal   | Co-Founder

 <http://www.globalwellness.co/> Global Wellness |  <http://www.caloriecount.ae/> Calorie Count | <http://www.partypropz.co/> Party Propz

308, Binary Tower, Business Bay, Dubai.

M: +971 524268553

From: Anas nazzal <[email-masked]> 
Sent: Sunday, July 26, 2020 3:07 PM
To: [email-masked]; [email-masked]
Cc: customer care <[email-masked]>; Ashar Chalakkal <[email-masked]>
Subject: Order Number 600931140

Dear Team,

The below customer complained that only 13 Pcs have been delivered for 

Party Propz - 25pcs Golden Happy Birthday Decoration Set

SKU               GW-HAPCM44

Best Regards,

Anas Nazzal