Subject: Re: DHL Returned orders July 26 2020 | ITEM REMOVAL | DAMAGED ORDER
From: Mark Anthony Laraga <[email-masked]>
To: Nesty John Pascua <[email-masked]>
Cc: Abdelmohsen basha <[email-masked]>, Amir Julkarnain <[email-masked]>, Ekta Jesswani <[email-masked]>, "Returns.fc" <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>
Date: Mon, 27 Jul 2020 09:02:34 +0400
List-Id: <ccteam.mumzworld.com>

Hi Nesty,

Please see the attached photos of damage order below and advice on what to
do next.

 image.png
<https://drive.google.com/file/d/1HRjpzEGguV3A_VaSoaUozRIpv2YjI189/view?usp=drive_web>

Regards,

Mark Twain Balais

On Sun, Jul 26, 2020 at 5:41 PM Nesty John Pascua <[email-masked]>
wrote:

> Hi Mark,
>
> We received the box 200320383_1 in good condition. we assume that there
> might be items not properly packed. Please Investigate.
>
> Attached pic of the box.
>
> Regards,
> Nesty Pascua
>
>
>
>
> On Sun, Jul 26, 2020 at 5:24 PM Mark Anthony Laraga <[email-masked]>
> wrote:
>
>> Hi Nesty,
>>
>> Check below update from Returns Team and please advise on what to do next
>> about the damaged order.
>> Received date AWB Order # Package Quantity Return reason Action to be
>> taken Returns Update
>> July26,2020 2301153212 200320383_1 1 CONTENT DAMAGE For Inspection
>> Returns Team Received as damaged
>> July26,2020 2301151101 100171352 1 FLAMMABLE SPRAY Item Removal
>> Cancelled/ All Flammable
>> Regards,
>>
>> Mark Twain Balais
>>
>>
>>
>>
>> On Sun, Jul 26, 2020 at 4:54 PM Nesty John Pascua <[email-masked]>
>> wrote:
>>
>>> Hi Returns Team,
>>>
>>> Please see the below orders returned from DHL, Please remove the DG
>>> items and send back to lastmile for reshipping.
>>>
>>> Please Investigate the Damaged Order attached picture from DHL
>>>
>>> Received date AWB Order # Package Quantity Return reason Action to be
>>> taken
>>> 26-Jul-2020 2301153212 200320383_1 1 CONTENT DAMAGE For Inspection
>>> Returns Team
>>> 26-Jul-2020 2301151101 100171352 1 FLAMMABLE SPRAY Item Removal
>>>
>>> --
>>> Regards,
>>> Nesty John R. Pascua
>>> Mumzworld.com
>>>
>>> --
>>> You received this message because you are subscribed to the Google
>>> Groups "Returns.fc" group.
>>> To unsubscribe from this group and stop receiving emails from it, send
>>> an email to [email-masked].
>>> To view this discussion on the web visit
>>> https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CAPG7qyPejOLxzjxFiYVCAYnuJKhsdmbGA7x%2Bi8Cb-T66QSCShA%40mail.gmail.com
>>> <https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CAPG7qyPejOLxzjxFiYVCAYnuJKhsdmbGA7x%2Bi8Cb-T66QSCShA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>> .
>>>
>> --
> Regards,
> Nesty John R. Pascua
> Mumzworld.com
>