Subject: Re: Receiving Discrepancy: POMUMZ_DXB228402 New SO - Anthony Okezie ekoh
From: Ekta Jesswani <[email-masked]>
To: Vipul Arora <[email-masked]>
Cc: Erica Jane Serrano <[email-masked]>, Customer Care Team <[email-masked]>, Fahad Shafiq <[email-masked]>, Shady Elgendy <[email-masked]>, Edel Saballa <[email-masked]>, Ammir De Los Reyes <[email-masked]>
Date: Sun, 26 Jul 2020 18:13:18 +0400
List-Id: <ccteam.mumzworld.com>

Hi Vipul,

Trying to call you back - no response.

Regards,
Ekta

On Sun, 26 Jul 2020 at 17:35, Vipul Arora <[email-masked]> wrote:

> Dear Erica
>
> Trying to reach you but seem busy, kindly call me ASAP.
>
> Thanks
> Vipul
> ᐧ
>
> On Sun, 26 Jul 2020 at 13:59, Erica Jane Serrano <[email-masked]>
> wrote:
>
>> Hi Ekta,
>>
>> Received with many thanks.
>>
>> +Vipul Arora <[email-masked]> ,
>>
>> As mentioned on call please see the details below:
>>
>> Please see the details below:
>>
>> *New Customer SO#: 600932754  - *Please ensure to fulfill pending qty
>> with the customer.
>>
>> *SO#  Created for Anthony Okezie Ekoh*: 600935800
>>
>> Please let me know if you have encountered any issues. I am both active
>> on call or whatsapp and email.
>>
>>
>> Thanks & Regards,
>>
>> *Erica Serrano*
>> Logistics Executive
>>
>> *P* +971 4 433 9455 Ext (1337)
>> *E* [email-masked] <[email-masked]>*
>>
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
>>
>>  <https://www.instagram.com/mumzworldcom/> [image:
>> facebook] <https://www.facebook.com/mumzworld> 
>> <https://www.youtube.com/user/MumZworld> 
>> <https://www.snapchat.com/add/mumzworld.com> 
>> <https://twitter.com/mumzworld>
>>
>>  <https://www.mumzworld.com/en/>
>>
>>  <https://www.mumzworld.com/en/media-and-press>
>>
>>
>>
>>
>>
>> On Sun, Jul 26, 2020 at 1:50 PM Ekta Jesswani <[email-masked]> wrote:
>>
>>> Hi Erica,
>>>
>>> Please find below the order number
>>> 600935800
>>>
>>> This is for the amount of AED 2455.48
>>>
>>> Regards,
>>> Ekta
>>>
>>> On Thu, 23 Jul 2020 at 17:26, Erica Jane Serrano <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Please see revised Final QTY.
>>>>
>>>>
>>>> Please create a new SO for the name below the shipping* address is on
>>>> our WH. *
>>>>
>>>> Name : *Anthony Okezie Ekoh*
>>>>
>>>> Items:
>>>>
>>>> TM-54027-503 -Jacobs Espresso 7 Classico - 10 Packs of 10 Coffee
>>>> Capsules
>>>> Pricing :
>>>> Qty : 9 qty
>>>> Cost Price: 129.92 without VAT
>>>> Vat - 64.96
>>>>
>>>>  TM-54029-502 - Jacobs Espresso 12 Ristretto - 10 Packs of 10 Coffee
>>>> Capsule
>>>> Pricing :
>>>> Qty : 9 qty
>>>> Cost Price: 129.92 without VAT
>>>> Vat - 64.96
>>>>
>>>> Total Value for the SO should be:* 2,338.56 without VAT*
>>>> Vat - 129.92 AED
>>>>
>>>> This is due to: Receiving Discrepancy: *POMUMZ_DXB228402 *(Transmed
>>>> Food)
>>>>
>>>> Kindly inform us once the New SO is created to keep track.
>>>>
>>>> +Vipul Arora <[email-masked]>  *Please be informed please be
>>>> aligned. Please make sure the SO is fulfilled and items that will be
>>>> received will be in our inventory.*
>>>>
>>>>
>>>>
>>>> Thanks & Regards,
>>>>
>>>> *Erica Serrano*
>>>> Logistics Executive
>>>>
>>>> *P* +971 4 433 9455 Ext (1337)
>>>> *E* [email-masked] <[email-masked]>*
>>>>
>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>>> UAE
>>>>
>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>> <https://www.youtube.com/user/MumZworld> 
>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>> <https://twitter.com/mumzworld>
>>>>
>>>>  <https://www.mumzworld.com/en/>
>>>>
>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Thu, Jul 23, 2020 at 5:13 PM Edel Saballa <[email-masked]>
>>>> wrote:
>>>>
>>>>> Erica - only 9 for each sku s missing. So SO should be 9 packs not 10
>>>>>
>>>>> Pls revise.to avoid confusion
>>>>>
>>>>> On top of WH order, we need to place another order for the customer
>>>>> for 9 packs for each sku with zero value
>>>>>
>>>>> Sent from my Samsung Galaxy smartphone
>>>>>
>>>>> On Thu, Jul 23, 2020, 5:05 PM Erica Jane Serrano <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Please create a new SO for the name below shipping address is on our
>>>>>> WH.
>>>>>>
>>>>>> Name : Anthony Okezie ekoh
>>>>>>
>>>>>> Items:
>>>>>>
>>>>>> TM-54027-503 -Jacobs Espresso 7 Classico - 10 Packs of 10 Coffee
>>>>>> Capsules
>>>>>> Pricing :
>>>>>> Qty : 10 qty
>>>>>> Cost Price: 129.92 without VAT
>>>>>> Vat - 64.96
>>>>>>
>>>>>>  TM-54029-502 - Jacobs Espresso 12 Ristretto - 10 Packs of 10 Coffee
>>>>>> Capsule
>>>>>> Pricing :
>>>>>> Qty : 10 qty
>>>>>> Cost Price: 129.92 without VAT
>>>>>> Vat - 64.96
>>>>>>
>>>>>> Total Value for the SO should be: 2,598.40 without vat
>>>>>> Vat - 129.92 AED
>>>>>>
>>>>>> This is due to: Receiving Discrepancy: POMUMZ_DXB228402 (Transmed
>>>>>> Food)
>>>>>>
>>>>>> Kindly inform us once the New SO is created.
>>>>>>
>>>>>>
>>>>>>
>>>>>> +Vipul Arora <[email-masked]>  *Please be informed please be
>>>>>> aligned. Please make sure the SO is fulfilled and items that will be
>>>>>> received will be in our inventory.*
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks & Regards,
>>>>>>
>>>>>> *Erica Serrano*
>>>>>> Logistics Executive
>>>>>>
>>>>>> *P* +971 4 433 9455 Ext (1337)
>>>>>> *E* [email-masked] <[email-masked]>*
>>>>>>
>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>>> Dubai, UAE
>>>>>>
>>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>>>> <https://twitter.com/mumzworld>
>>>>>>
>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>
>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>
>>> --
>>> *Regards, *
>>>
>>>
>>>

-- 
*Regards, *