Subject: Re: MCI CASES / Urgent
From: Ahmed Irfan <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: Rabia Ahmed <[email-masked]>, Zubair Wahid <[email-masked]>, customer care <[email-masked]>
Date: Sun, 26 Jul 2020 16:18:25 +0300
List-Id: <ccteam.mumzworld.com>

Dear Hussain,

Kindly create a new AWB for Missing item.

On Sun, Jul 26, 2020 at 4:07 PM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> Dear Ahmed,
>
> Please update on the below as well.
> This is a missing item case.
>
> 200297190 /  KSA-FAMC-33-008B
>
>
>
> On Sun, Jul 26, 2020 at 5:06 PM Ahmed Irfan <[email-masked]> wrote:
>
>> Dear All,
>>
>> Please find the WH status as below :
>>
>> Order number Ticket Order status CC comments Tamer WH Comments
>> 100131217 1123444 returned KSA-FAMC-25-2018 Not returned yet ( As per
>> Tam Delivered)
>> 200266765 1145545 missing items missing itmes SKU:
>> KSA-FAMC-19-630AKSA-FAMC-26-54122 Make New Order For Missing Item Please
>> 200262051 1145025 missing item JRT-JK901115-90 Make New Order For
>> Missing Item Please
>> 200291733 1105649 returned waiting for a CRA Not Received yet
>> 200289428 email has been sent Delayed Dhl-Midmile::3396711231 Delievred
>> 100153423 1145462 returned waiting for a CRA Not Received yet
>> 200299375 1205683 Not been delivered waiting for a CRA Customer Not
>> received as per DHL Delivered(3396711231)
>> 600744354 1134068 returned waiting for a CRA to refund the customer Check
>> Hussain for CRA ( cancelled)
>> 100137701 1168749 returned waiting for a CRA to refund the customer R1988718354
>> Not received
>> 100151889 1190899 missing items please deliver them asap / customer
>> still wants the shipment Make New Order For Missing Item Please
>> 200296670_1 1187766 missing items waiting for a CRA to refund the
>> customer Physically item not received
>> 200298765 1203312 missing items please deliver them asap / customer
>> still wants the shipment Make New Order For Missing Item Please
>> 100148816 1173918 returned waiting for a CRA to refund the customer /
>> 100131368 - 70821369 As per Saee Order is Missing item is delivered to
>> Her
>> 100149299 1152105 missing items waiting for a CRA to refund the customer Physically
>> item not received
>> 100131368 1201318 / email has been sent returned shipment please deliver
>> them asap / customer still wants the shipment As per BARQ Order is
>> delivered
>> 200289966 1179100 missing items please reship asap / customer still
>> wants the shipment Make New Order For Missing Item Please
>> 200292017 1186892 missing items please deliver them asap / customer
>> still wants the shipment Make New Order For Missing Item Please
>> 200311221 1187546 returned waiting for a CRA to refund the customer Physically
>> shipment not received
>> 100159969 1180486 missing items waiting for a CRA to refund the customer Physically
>> item not received
>> 200277252 1196811 missing items please deliver it asap / customer still
>> wants the shipment Make New Order For Missing Item Please
>> 100159450 1144600 Not been delivered please deliver it asap / customer
>> still wants the shipment RFD by Tomorrow will be dispatch
>> 100155110 1196870 Delayed please deliver it asap / customer still wants
>> the shipment Delivered
>> 200308400_1 1198958 missing items waiting for a CRA to refund the
>> customer CRA is create by DXB team (UPS order)
>> 200312380_1 1181698 missing items waiting for a CRA to refund the
>> customer Make New Order For Missing Item Please
>> 200304470_1 1159954 Not been delivered please deliver it asap / customer
>> still wants the shipment  RFD by Tomorrow will be dispatch
>> 200269412 1198819 Not been delivered   604152023164 Delivered as per imle
>> 200246842 1193498 Delayed   Delivered under Wimo courier
>>
>> On Sun, Jul 26, 2020 at 12:13 PM Hussain Firoz Miyagamwala <
>> [email-masked]> wrote:
>>
>>> ++ ahmed
>>>
>>>
>>> On Sun, Jul 26, 2020 at 12:16 PM Rabia Ahmed <[email-masked]>
>>> wrote:
>>>
>>>> Hussein, Zubair,
>>>>
>>>> Please action these cases asap.
>>>>
>>>> Order number Ticket MCI CASE Order status CC comments
>>>> 100131217 1123444 13635491 returned waiting for a CRA for item
>>>> KSA-FAMC-25-2018
>>>> 200266765
>>>> <https://admin.mumzworld.com/index.php/admin/admin/sales_order/view/order_id/1379586>
>>>> 1145545 13719503 missing items missing itmes SKU:
>>>> KSA-FAMC-19-630AKSA-FAMC-26-54122
>>>> 200262051 1145025 13834586 missing item SKU:
>>>>
>>>> JRT-JK901115-90
>>>>
>>>> Comments:
>>>>
>>>> the customer received the car seat and the seat of the stroller only
>>>> without the frame of the stroller
>>>> 200291733 1105649 13675603 returned waiting for a CRA
>>>> 200289428 email has been sent 13694168 Delayed Please push Barq to
>>>> deliver it asap / 4347492495
>>>> 100153423 1145462 13720267 returned waiting for a CRA
>>>> 200299375 1205683 13729492 Not been delivred Dhl-Midmile::3396711231
>>>> 600744354 1134068 13810375 returned waiting for a CRA
>>>> 100137701 1168749 13821250 returned waiting for a CRA
>>>> 100151889 1190899 13824540 missing items waiting for a CRA to refund
>>>> the customer
>>>> 200296670_1 1187766 13831695 missing items waiting for a CRA to refund
>>>> the customer
>>>> 200298765 1203312 13836438 missing items please deliver them asap /
>>>> customer still wants the shipment
>>>> 100148816 1173918 13844622 returned waiting for a CRA to refund the
>>>> customer
>>>> 100149299 1152105 13845782 missing items please deliver them asap /
>>>> customer still wants the shipment
>>>> 100131368 1201318 / email has been sent 13850144 returned shipment waiting
>>>> for a CRA to refund the customer / 100131368 - 70821369
>>>> 200289966 1179100 13854700 missing items waiting for a CRA to refund
>>>> the customer
>>>> 200292017 1186892 13856235 missing items please deliver them asap /
>>>> customer still wants the shipment
>>>> 200311221 1187546 13857715 returned please reship asap / customer
>>>> still wants the shipment
>>>> 100159969 1180486 13859824 missing items please deliver them asap /
>>>> customer still wants the shipment
>>>> 200277252 1196811 13862951 missing items waiting for a CRA to refund
>>>> the customer
>>>> 100159450 <https://mumzworldhelp.zendesk.com/agent/tickets/100159450>
>>>> 1144600 13864056 Not been delivred waiting for a CRA to refund the
>>>> customer
>>>> 100155110 1196870 13864584 Delayed please deliver it asap / customer
>>>> still wants the shipment
>>>> 200308400_1 1198958 13864937 missing items please deliver it asap /
>>>> customer still wants the shipment
>>>> 200312380_1 1181698 13873867 missing items please deliver it asap /
>>>> customer still wants the shipment
>>>> 200304470_1 1159954 13875832 Not been delivred waiting for a CRA to
>>>> refund the customer
>>>> 200269412 1198819 13877594 Not been delivred waiting for a CRA to
>>>> refund the customer
>>>> 200246842 1193498 13877776 Delayed please deliver it asap / customer
>>>> still wants the shipment
>>>>
>>>>
>>>> Thanks
>>>> Rabia
>>>>
>>>
>>
>> --
>>
>>

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