Subject: Re: cancellation 100125604 // Shipa-KSA::S000778460517
From: Hyacinth Joyce <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: Radwa Ali <[email-masked]>, Asad <[email-masked]>, customer care <[email-masked]>, "Azharuddin Kalamuddin (R3PL)" <[email-masked]>, Samiya Sheikh <[email-masked]>
Date: Sun, 26 Jul 2020 17:16:26 +0400
List-Id: <ccteam.mumzworld.com>

Hi team,

The customer called again to follow up.

Upon checking shows:

May we please update the CRA now in order for us to proceed with the refund
process.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, 26 Jul 2020 at 14:09, Samiya Sheikh <[email-masked]> wrote:

> Hi Team,
>
> Kindly create CRA urgently. This has been pending since March.
>
> Regards
>
> On Wed, Jul 22, 2020 at 12:46 PM <[email-masked]> wrote:
>
>> Hi @Ahmed Irfan <[email-masked]> @Zubair Wahid
>> <[email-masked]>,
>>
>> We need confirmation today. This is pending since March and she wants her
>> refund.
>>
>> @Hussain Firoz Miyagamwala <[email-masked]> can you please follow
>> up with them we need to raise an urgent refund request.
>>
>>
>>
>>
>> Best Regards,
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>>
>>
>> *From:* Samiya Sheikh <[email-masked]>
>> *Sent:* Saturday, July 4, 2020 11:02 AM
>> *To:* Ahmed Irfan <[email-masked]>
>> *Cc:* Hussain Firoz Miyagamwala <[email-masked]>; Asad <
>> [email-masked]>; customer care <[email-masked]>; Azharuddin
>> Kalamuddin (R3PL) <[email-masked]>; Radwa Ali <
>> [email-masked]>
>> *Subject:* Re: cancellation 100125604 // Shipa-KSA::S000778460517
>>
>>
>>
>> Hi Ahmed,
>>
>>
>>
>> Kindly confirm urgently.
>>
>>
>>
>> Regards
>>
>>
>>
>> On Tue, Jun 30, 2020 at 1:45 PM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>> Hi Team,
>>
>>
>>
>> Kindly update urgently.
>>
>>
>>
>> Regards
>>
>>
>>
>> On Tue, Jun 23, 2020 at 2:49 PM Ahmed Irfan <[email-masked]> wrote:
>>
>> Hi Hussain,
>>
>>
>>
>> I will check the operation & will be back to you soon.
>>
>>
>>
>> Thanks,
>>
>>
>>
>> On Mon, Jun 22, 2020 at 11:54 AM Shipa Delivery Support (
>> [email-masked]) <[email-masked]> wrote:
>>
>>
>> Dear All,
>>
>>
>>
>> The order has been already canceled.
>>
>>
>>
>>
>> Best regards
>>
>>
>>
>> Ahmad Alqatawna
>> Customer Care
>> <https://www.shipa.com/>
>> *M:* 800 SHIPA
>> www.shipa.com
>>
>>
>> ------------------------------
>>
>> *From: [email-masked]
>> *Sent: *22/6/2020 9:57 AM GMT+04:00
>> *To: [email-masked]; [email-masked]
>> *Cc: [email-masked]; [email-masked];
>> [email-masked]; EMP435 Akram Wahdan (
>> [email-masked]); [email-masked]
>> *Subject: *Re: cancellation 100125604 // Shipa-KSA::S000778460517
>>
>>
>> Dear Ahmed,
>>
>>
>>
>> Please confirm cancellation for the subject order.
>>
>>
>>
>>
>>
>> On Fri, Jun 19, 2020 at 5:02 PM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>> Hi Hussain,
>>
>>
>>
>> Please update CRA urgently.
>>
>>
>>
>> Regards
>>
>>
>>
>> On Sun, Jun 14, 2020 at 11:01 AM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>> Hi Hussain,
>>
>>
>>
>> Kindly update CRA for this shipment urgently. 100125604_1
>> //  Shipa-KSA::S000778460517
>>
>>
>>
>> Regards
>>
>>
>>
>> On Mon, Jun 8, 2020 at 10:19 PM Shipa Delivery Support (
>> [email-masked]) <[email-masked]> wrote:
>>
>> Dear team,
>>
>> Please note the order was cancelled before pickup.
>>
>>
>> Best regards,
>>
>>
>> Akram Wahdan
>> Customer Care
>> <https://www.shipa.com/>
>> *M:* 800 SHIPA
>> www.shipa.com
>>
>>
>> ------------------------------
>>
>> *From: *CST000000006 Shipa Customer Customer <[email-masked]>
>> *Sent: *5/6/2020 7:05 PM GMT+03:00
>> *To: [email-masked]
>> *Cc: [email-masked]; [email-masked];
>> [email-masked]
>> *Subject: *cancellation 100125604 // Shipa-KSA::S000778460517
>>
>>
>> Hi Team,
>>
>>
>>
>> Kindly update the status of this shipment and confirm if its returned to
>> Mumz warehouse:
>>
>>
>>
>> @Hussain Firoz Miyagamwala <[email-masked]> @Azharuddin
>> Kalamuddin (R3PL) <[email-masked]>  Kindly update
>> CRA.
>>
>>
>>
>> Regards
>>
>>