Subject: Re: MCI CASES / Urgent
From: Hussain Firoz Miyagamwala <[email-masked]>
To: Ahmed Irfan <[email-masked]>
Cc: Rabia Ahmed <[email-masked]>, Zubair Wahid <[email-masked]>, customer care <[email-masked]>
Date: Sun, 26 Jul 2020 17:07:19 +0400
List-Id: <ccteam.mumzworld.com>

Dear Ahmed,

Please update on the below as well.
This is a missing item case.

200297190 /  KSA-FAMC-33-008B

On Sun, Jul 26, 2020 at 5:06 PM Ahmed Irfan <[email-masked]> wrote:

> Dear All,
>
> Please find the WH status as below :
>
> Order number Ticket Order status CC comments Tamer WH Comments
> 100131217 1123444 returned KSA-FAMC-25-2018 Not returned yet ( As per Tam
> Delivered)
> 200266765 1145545 missing items missing itmes SKU:
> KSA-FAMC-19-630AKSA-FAMC-26-54122 Make New Order For Missing Item Please
> 200262051 1145025 missing item JRT-JK901115-90 Make New Order For Missing
> Item Please
> 200291733 1105649 returned waiting for a CRA Not Received yet
> 200289428 email has been sent Delayed Dhl-Midmile::3396711231 Delievred
> 100153423 1145462 returned waiting for a CRA Not Received yet
> 200299375 1205683 Not been delivered waiting for a CRA Customer Not
> received as per DHL Delivered(3396711231)
> 600744354 1134068 returned waiting for a CRA to refund the customer Check
> Hussain for CRA ( cancelled)
> 100137701 1168749 returned waiting for a CRA to refund the customer R1988718354
> Not received
> 100151889 1190899 missing items please deliver them asap / customer still
> wants the shipment Make New Order For Missing Item Please
> 200296670_1 1187766 missing items waiting for a CRA to refund the customer Physically
> item not received
> 200298765 1203312 missing items please deliver them asap / customer still
> wants the shipment Make New Order For Missing Item Please
> 100148816 1173918 returned waiting for a CRA to refund the customer /
> 100131368 - 70821369 As per Saee Order is Missing item is delivered to Her
> 100149299 1152105 missing items waiting for a CRA to refund the customer Physically
> item not received
> 100131368 1201318 / email has been sent returned shipment please deliver
> them asap / customer still wants the shipment As per BARQ Order is
> delivered
> 200289966 1179100 missing items please reship asap / customer still wants
> the shipment Make New Order For Missing Item Please
> 200292017 1186892 missing items please deliver them asap / customer still
> wants the shipment Make New Order For Missing Item Please
> 200311221 1187546 returned waiting for a CRA to refund the customer Physically
> shipment not received
> 100159969 1180486 missing items waiting for a CRA to refund the customer Physically
> item not received
> 200277252 1196811 missing items please deliver it asap / customer still
> wants the shipment Make New Order For Missing Item Please
> 100159450 1144600 Not been delivered please deliver it asap / customer
> still wants the shipment RFD by Tomorrow will be dispatch
> 100155110 1196870 Delayed please deliver it asap / customer still wants
> the shipment Delivered
> 200308400_1 1198958 missing items waiting for a CRA to refund the customer CRA
> is create by DXB team (UPS order)
> 200312380_1 1181698 missing items waiting for a CRA to refund the customer Make
> New Order For Missing Item Please
> 200304470_1 1159954 Not been delivered please deliver it asap / customer
> still wants the shipment  RFD by Tomorrow will be dispatch
> 200269412 1198819 Not been delivered   604152023164 Delivered as per imle
> 200246842 1193498 Delayed   Delivered under Wimo courier
>
> On Sun, Jul 26, 2020 at 12:13 PM Hussain Firoz Miyagamwala <
> [email-masked]> wrote:
>
>> ++ ahmed
>>
>>
>> On Sun, Jul 26, 2020 at 12:16 PM Rabia Ahmed <[email-masked]> wrote:
>>
>>> Hussein, Zubair,
>>>
>>> Please action these cases asap.
>>>
>>> Order number Ticket MCI CASE Order status CC comments
>>> 100131217 1123444 13635491 returned waiting for a CRA for item
>>> KSA-FAMC-25-2018
>>> 200266765
>>> <https://admin.mumzworld.com/index.php/admin/admin/sales_order/view/order_id/1379586>
>>> 1145545 13719503 missing items missing itmes SKU:
>>> KSA-FAMC-19-630AKSA-FAMC-26-54122
>>> 200262051 1145025 13834586 missing item SKU:
>>>
>>> JRT-JK901115-90
>>>
>>> Comments:
>>>
>>> the customer received the car seat and the seat of the stroller only
>>> without the frame of the stroller
>>> 200291733 1105649 13675603 returned waiting for a CRA
>>> 200289428 email has been sent 13694168 Delayed Please push Barq to
>>> deliver it asap / 4347492495
>>> 100153423 1145462 13720267 returned waiting for a CRA
>>> 200299375 1205683 13729492 Not been delivred Dhl-Midmile::3396711231
>>> 600744354 1134068 13810375 returned waiting for a CRA
>>> 100137701 1168749 13821250 returned waiting for a CRA
>>> 100151889 1190899 13824540 missing items waiting for a CRA to refund
>>> the customer
>>> 200296670_1 1187766 13831695 missing items waiting for a CRA to refund
>>> the customer
>>> 200298765 1203312 13836438 missing items please deliver them asap /
>>> customer still wants the shipment
>>> 100148816 1173918 13844622 returned waiting for a CRA to refund the
>>> customer
>>> 100149299 1152105 13845782 missing items please deliver them asap /
>>> customer still wants the shipment
>>> 100131368 1201318 / email has been sent 13850144 returned shipment waiting
>>> for a CRA to refund the customer / 100131368 - 70821369
>>> 200289966 1179100 13854700 missing items waiting for a CRA to refund
>>> the customer
>>> 200292017 1186892 13856235 missing items please deliver them asap /
>>> customer still wants the shipment
>>> 200311221 1187546 13857715 returned please reship asap / customer still
>>> wants the shipment
>>> 100159969 1180486 13859824 missing items please deliver them asap /
>>> customer still wants the shipment
>>> 200277252 1196811 13862951 missing items waiting for a CRA to refund
>>> the customer
>>> 100159450 <https://mumzworldhelp.zendesk.com/agent/tickets/100159450>
>>> 1144600 13864056 Not been delivred waiting for a CRA to refund the
>>> customer
>>> 100155110 1196870 13864584 Delayed please deliver it asap / customer
>>> still wants the shipment
>>> 200308400_1 1198958 13864937 missing items please deliver it asap /
>>> customer still wants the shipment
>>> 200312380_1 1181698 13873867 missing items please deliver it asap /
>>> customer still wants the shipment
>>> 200304470_1 1159954 13875832 Not been delivred waiting for a CRA to
>>> refund the customer
>>> 200269412 1198819 13877594 Not been delivred waiting for a CRA to
>>> refund the customer
>>> 200246842 1193498 13877776 Delayed please deliver it asap / customer
>>> still wants the shipment
>>>
>>>
>>> Thanks
>>> Rabia
>>>
>>
>
> --
>
>