Subject: Re: Return CRA 200258572- 605072078780
From: Nada Issa Saad <[email-masked]>
To: Angeli Fontillas <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Ahmed Irfan <[email-masked]>, Mary Anne Agapito <[email-masked]>, Anas nazzal <[email-masked]>, Zubair Wahid <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>
Date: Sun, 26 Jul 2020 16:07:27 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Any update on this? the customer is following up.

 Thanks

On Sat, Jul 25, 2020 at 10:31 PM Nada Issa Saad <[email-masked]> wrote:

> Hello Team,
>
> Kindly update asap.
>
>  Thanks
>
> On Sun, Jul 19, 2020 at 5:21 PM Angeli Fontillas <[email-masked]>
> wrote:
>
>> Hello Team,
>>
>> May we have an update on this please?
>>
>> Still no CRA on the order and the customer is following up on hsis refund.
>>
>> Please advise.
>>
>> Thank you;
>>
>> On Sun, 12 Jul 2020 at 13:59, Hussain Firoz Miyagamwala <
>> [email-masked]> wrote:
>>
>>>   Dear Ahmed,
>>>
>>> For the returns coming from the courier company after dispatch.
>>> Hamza has to send the file as confirmation with item details.
>>>
>>> Please check with Hamza.
>>>
>>>
>>> On Sun, Jul 12, 2020 at 1:53 PM Ahmed Irfan <[email-masked]> wrote:
>>>
>>>> Hi Hussain,
>>>>
>>>> Please proceed to CRA.
>>>>
>>>> On Sat, Jul 11, 2020 at 5:38 PM Mary Anne Agapito <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hi Ahmed,
>>>>>
>>>>> Any news? The customer keeps on following up on his refund.
>>>>>
>>>>> Please update. Thank you
>>>>>
>>>>> Warm Regards,
>>>>>
>>>>> *Mary Anne Agapito*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>>> On Sun, Jun 28, 2020 at 2:02 PM Ahmed Irfan <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Anas,
>>>>>>
>>>>>> Not received yet
>>>>>>
>>>>>> On Sun, Jun 28, 2020 at 9:39 AM Anas nazzal <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Team,
>>>>>>>
>>>>>>> Kindly confirm if the item has been returned as the customer called
>>>>>>> again to follow up.
>>>>>>>
>>>>>>> Best Regards,
>>>>>>> Anas Nazzal
>>>>>>>
>>>>>>>
>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>> www.avast.com
>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>> <#m_-9220982905477176666_m_6404182405761204068_m_-8266415749108664427_m_-4094163910618418995_m_-6947493569160501208_m_3526433345925479134_m_-2685606555532310055_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>
>>>>>>> On Wed, Jun 24, 2020 at 5:57 PM Yaseen Shaqra <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>>
>>>>>>>> Please note that the shipment is returned back to us, the customer
>>>>>>>> wants a refund
>>>>>>>>
>>>>>>>> @Zubair Wahid <[email-masked]> Please confirm
>>>>>>>>
>>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please create
>>>>>>>> the CRA at the soonest
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> *Yaseen Shaqra*
>>>>>>>>
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>>> Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>
>>
>> --
>> *Regards,*
>>
>> *Angeli Fontillas*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>