Subject: Re: Assembling - 600933009 - Snuz - SnuzKot Skandi Cot Bed - Natural
From: Ashley Fernandes <[email-masked]>
To: Jessa Garcia <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, Afra Syed <[email-masked]>, Michaela Manibo <[email-masked]>, customer care <[email-masked]>
Date: Sun, 26 Jul 2020 14:07:47 +0400
List-Id: <ccteam.mumzworld.com>

Dear Jessa,

Kindly confirm the installation charges with the installer for Joyce to
confirm the same with the customer.

Thanks and Regards,

*Ashley Fernandes*

Logistics Executive

*P* +971 4 245 1358      *M* +971 56 948 3116       *E* [email-masked]

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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On Sun, Jul 26, 2020 at 1:22 PM Hyacinth Joyce <[email-masked]> wrote:

> Hi Team,
>
> @Ashley Fernandes <[email-masked]> do we have an update about the
> installation?
>
> @Afra Syed <[email-masked]> Kindly advise too if the item includes a
> mattress or is it sold separately?
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Sat, 25 Jul 2020 at 14:54, Ashley Fernandes <[email-masked]>
> wrote:
>
>> Dear Jessa,
>>
>> Kindly check and let know the approx installation charges so the team can
>> confirm the same with the customer.
>>
>> Thanks and Regards,
>>
>> *Ashley Fernandes*
>>
>> Logistics Executive
>>
>>
>> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
>> mumzworld.com
>>
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
>>
>>  <https://www.instagram.com/mumzworldcom/> [image:
>> facebook] <https://www.facebook.com/mumzworld> 
>> <https://www.youtube.com/user/MumZworld> 
>> <https://www.snapchat.com/add/mumzworld.com> 
>> <https://twitter.com/mumzworld>
>>
>>  <https://www.mumzworld.com/en/>
>>
>>  <https://www.mumzworld.com/en/media-and-press>
>>
>>
>> On Sat, Jul 25, 2020 at 2:50 PM Jessa Garcia <[email-masked]> wrote:
>>
>>> Hi Ashley,
>>>
>>>
>>>
>>> We need to pay the installer for installing this item.
>>>
>>> Let me once you get an approval for the installation charges.
>>>
>>>
>>>
>>> Warm regards,
>>>
>>>
>>>
>>> *Jessa Garcia*
>>>
>>>
>>>
>>> Business Development Team
>>>
>>> p:  +971 (0)4 245 1317 │ e: [email-masked] │ w: www.mumzworld.com
>>>
>>>
>>>
>>>
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *From:* Ashley Fernandes <[email-masked]>
>>> *Sent:* Saturday, July 25, 2020 2:35 PM
>>> *To:* Jessa Garcia <[email-masked]>
>>> *Cc:* Afra Syed <[email-masked]>; Michaela Manibo <
>>> [email-masked]>; customer care <[email-masked]>
>>> *Subject:* Re: Assembling - 600933009 - Snuz - SnuzKot Skandi Cot Bed -
>>> Natural
>>>
>>>
>>>
>>> Dear Jessa,
>>>
>>>
>>>
>>> I do not have any references to quote the approx installation charges.
>>> This is an international item and there is no installation included. The
>>> customer is requesting if we can do the installation if possible. The
>>> customer's address is as below:
>>>
>>>
>>>
>>> *ADDRESS:*
>>>
>>> Mudon
>>> Al Naseem
>>>
>>> F2, Villa 65
>>> Dubai
>>>
>>>
>>> Thanks and Regards,
>>>
>>> *Ashley Fernandes*
>>>
>>> Logistics Executive
>>>
>>>
>>>
>>> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
>>> mumzworld.com
>>>
>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>> UAE
>>>
>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>> facebook] <https://www.facebook.com/mumzworld> 
>>> <https://www.youtube.com/user/MumZworld> 
>>> <https://www.snapchat.com/add/mumzworld.com> 
>>> <https://twitter.com/mumzworld>
>>>
>>>  <https://www.mumzworld.com/en/>
>>>
>>>  <https://www.mumzworld.com/en/media-and-press>
>>>
>>>
>>>
>>>
>>>
>>> On Sat, Jul 25, 2020 at 2:28 PM Jessa Garcia <[email-masked]>
>>> wrote:
>>>
>>> Hi Ashley,
>>>
>>>
>>>
>>> Please let me know how much the would be the installation charge for
>>> this and the address of the customer so I could asked for a quote.
>>>
>>>
>>>
>>> Thank you.
>>>
>>>
>>>
>>> Warm regards,
>>>
>>>
>>>
>>> *Jessa Garcia*
>>>
>>>
>>>
>>> Business Development Team
>>>
>>> p:  +971 (0)4 245 1317 │ e: [email-masked] │ w: www.mumzworld.com
>>>
>>>
>>>
>>>
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *From:* Ashley Fernandes <[email-masked]>
>>> *Sent:* Saturday, July 25, 2020 2:20 PM
>>> *To:* Jessa Garcia <[email-masked]>
>>> *Cc:* Afra Syed <[email-masked]>; Michaela Manibo <
>>> [email-masked]>; customer care <[email-masked]>
>>> *Subject:* Re: Assembling - 600933009 - Snuz - SnuzKot Skandi Cot Bed -
>>> Natural
>>>
>>>
>>>
>>> ++ @Jessa Garcia <[email-masked]>
>>>
>>>
>>>
>>> Do we have anyone who could do the assembly/installation for the
>>> customer and the charges for the same?
>>>
>>>
>>>
>>> Thanks and Regards,
>>>
>>> *Ashley Fernandes*
>>>
>>> Logistics Executive
>>>
>>>
>>>
>>> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
>>> mumzworld.com
>>>
>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>> UAE
>>>
>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>> facebook] <https://www.facebook.com/mumzworld> 
>>> <https://www.youtube.com/user/MumZworld> 
>>> <https://www.snapchat.com/add/mumzworld.com> 
>>> <https://twitter.com/mumzworld>
>>>
>>>  <https://www.mumzworld.com/en/>
>>>
>>>  <https://www.mumzworld.com/en/media-and-press>
>>>
>>>
>>>
>>>
>>>
>>> On Sat, Jul 25, 2020 at 12:04 PM Afra Syed <[email-masked]> wrote:
>>>
>>> Hi Michaela,
>>>
>>>
>>>
>>> As per the description of the item there is no installation suggested on
>>> the website . If a customer wants someone to fix I believe there will be
>>> installation charges.  Also this vendor is an international Vendor.
>>>
>>>
>>>
>>>
>>>
>>> @Ashley Fernandes <[email-masked]>
>>>
>>>
>>>
>>> Can you please check if this can be done from your end  and advise the
>>> charges.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Sat, 25 Jul 2020 at 11:51, Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>> Hi Team,
>>>
>>> Good morning.
>>>
>>> Please assist as the customer wants the item assembled.  She wants
>>> someone to come and di it for her. It has been delivered today.
>>>
>>> Please assist if can be done.
>>>
>>>
>>> Snuz - SnuzKot Skandi Cot Bed - Natural
>>>
>>> Team
>>>
>>>