Subject: Re: Warranty Confirmation / SKU AL-NB9-1012 - Order No. 600711266
From: Hyacinth Joyce <[email-masked]>
To: Ivy <[email-masked]>, "Returns.fc" <[email-masked]>, Denmark A <[email-masked]>, "Alina D'Souza" <[email-masked]>
Cc: customer care <[email-masked]>, Ashley Fernandes <[email-masked]>, Rovie <[email-masked]>, Abel <[email-masked]>
Date: Sun, 26 Jul 2020 13:46:48 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

@Ivy <[email-masked]> Thank you for the update.

@Returns.fc <[email-masked]> / @Denmark A <[email-masked]>
 / @Alina D'Souza <[email-masked]> Kindly do the needful, email follow
up sent about the collection.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, 26 Jul 2020 at 13:36, Ivy <[email-masked]> wrote:

> Hi,
>
>
>
> Kindly collect the item and handover to our driver. Please label it FOR
> REPAIR C/O ABEL (URGENT).
>
>
>
> Thank you!
>
>
>
> Best regards,
>
>
>
> Ivy Czarina Rosel
>
> Online Sales Executive
>
>
>
> Mob:                     +971 55 248 1227
>
> Dir:                         +971 4 247 6754
>
> Email:                    [email-masked]
>
> Website:              www.algt-me.com
>
> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>
>
>
>
>
>
>
>
> *From:* Hyacinth Joyce [mailto:[email-masked]]
> *Sent:* Sunday, July 26, 2020 12:51 PM
> *To:* Rovie; Ivy
> *Cc:* customer care; Ashley Fernandes; Returns.fc; Denmark A; Alina
> D'Souza
> *Subject:* Warranty Confirmation / SKU AL-NB9-1012 - Order No. 600711266
>
>
>
> Hi team,
>
>
>
> The customer with the above order number purchased the below item in Feb
> 2020.
>
>
>
>
> 600711266
>
> AL-NB9-1012
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=946406>
>
> NutriBullet Pro Series 10pcs Set 900W
>
> 1
>
>
>
> The customer reported and shared the below:
>
> -a liquid is coming out from the bottom part
>
> -it is not mixing well
>
> -milling blade is seriously scratched
>
>
>
>
>
>
>
>
>
>
>
>
> Kindly check and advise ASAP.
>
>
>
> Please note that the item is needed by the customer on Wednesday because
> they will be out for vacation and would bring the item with them.
>
>
>
> Best Regards,
>
> *Joyce Alvarado*
>
> Customer Care Representative
>
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>