Subject: RE: Order #600912529 // Sku :BDM-E3761 // Name :Hape - Solar-Powered Engine // Defective
From: Bernadette Villahermosa <[email-masked]>
To: Denmark A <[email-masked]>
Cc: customer care <[email-masked]>, Returns.fc <[email-masked]>, Samran Iftikhar <[email-masked]>, Kenneth Nwaso <[email-masked]>, Alina D'Souza <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>, Babico Trading <[email-masked]>, Liza Nocete <[email-masked]>, Mark Jayson Canaria <[email-masked]>
Date: Sun, 26 Jul 2020 05:15:44 +0000
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Please send us the PO number.

Regards,
Bernadette

From: Denmark A <[email-masked]>
Sent: Saturday, July 25, 2020 9:49 AM
To: Bernadette Villahermosa <[email-masked]>
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Samran Iftikhar <[email-masked]>; Kenneth Nwaso <[email-masked]>; Alina D'Souza <[email-masked]>; Michael Rolle <[email-masked]>; Abdelmohsen basha <[email-masked]>
Subject: Order #600912529 // Sku :BDM-E3761 // Name :Hape - Solar-Powered Engine // Defective

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Return Reason:doesnt_work_or_defective
Comments :We have placed this in direct sun outside for a whole day and made sure it got enough exposure but still the light charges to the red bar. Not fully charging.

We appreciate your support in this matter, Thank you.

Stay HOME Stay SAFE…

Best Regards,

Den mark