Subject: Re: [SPAM] Re: Order Number: 600864371
From: Mostafa Said <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Muhammad Habib <[email-masked]>, Mostafa saad <[email-masked]>, "Outbound.fc" <[email-masked]>, Uae Lastmile <[email-masked]>, customer care <[email-masked]>, Anas nazzal <[email-masked]>
Date: Sun, 26 Jul 2020 03:49:29 +0400
List-Id: <ccteam.mumzworld.com>

Hello Mary,

The new order still 0% committed on NS, Please notify us once it's on LFS.

On Sat, Jul 25, 2020 at 6:46 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Muhammad,
>
> As per advised, new order was created.
>
> 600934977
>
> The customer has already been informed and ticket was updated.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Sat, Jul 25, 2020 at 5:38 PM Muhammad Habib <[email-masked]>
> wrote:
>
>> Dear Mary,
>>
>> Apology for late reply. The mentioned SKU was not packed in order. Please
>> create a new SO for the same.
>>
>> On Sat, Jul 25, 2020 at 5:25 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> Any update on this case, please?
>>>
>>> The customer keeps on following up. The order was placed since May and
>>> up until now, the item has not been delivered.
>>>
>>> Please check and advise if there is a need to place a new order instead.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Mon, Jul 13, 2020 at 4:04 PM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>>> @Shajahan Kamal Batcha <[email-masked]>  Thanks,
>>>>
>>>>
>>>> @Outbound.fc <[email-masked]>  Please check and update here
>>>> ASAP.
>>>>
>>>>
>>>>
>>>> Regards
>>>> Mostafa Saad
>>>>
>>>>
>>>>
>>>> On Mon, Jul 13, 2020 at 4:00 PM Shajahan Kamal Batcha <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hi Mostafa,
>>>>>
>>>>>
>>>>>
>>>>> The order delivered to the customer in an intact condition. Please
>>>>> check with dispatch team.
>>>>>
>>>>>
>>>>>
>>>>> *Shajahan K*
>>>>>
>>>>>  <http://www.timexpress.ae/>
>>>>>
>>>>>
>>>>>
>>>>>    P.O. Box : 80266
>>>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>>>    Fax : + (971) 4 255 5564
>>>>>
>>>>>    Email : [email-masked]
>>>>>    Web: www.timexpress.ae
>>>>>
>>>>> This email including its attachments are confidential and intended
>>>>> solely for the use of the individual or entity to whom they are addressed.
>>>>> If you have received this email in error, please delete it from your system
>>>>> and notify the sender immediately. If you are not the intended recipient
>>>>> you are notified that disclosing, copying or distributing the content of
>>>>> this information is strictly prohibited.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *From:* Mostafa saad [mailto:[email-masked]]
>>>>> *Sent:* Monday, July 13, 2020 3:18 PM
>>>>> *To:* Anas nazzal <[email-masked]>; Shajahan Kamal Batcha <
>>>>> [email-masked]>
>>>>> *Cc:* Uae Lastmile <[email-masked]>; customer care <
>>>>> [email-masked]>
>>>>> *Subject:* [SPAM] Re: Order Number: 600864371
>>>>>
>>>>>
>>>>>
>>>>> @Shajahan Kamal Batcha <[email-masked]>  Please check and
>>>>> update
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jul 13, 2020 at 2:17 PM Anas nazzal <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Dear Team,
>>>>>
>>>>>
>>>>>
>>>>> Please expedite the process , the customer is following up again and
>>>>> again as it was her grandchild favorite toy
>>>>>
>>>>>
>>>>>
>>>>> Order # 600864371 AWB # SHAHIR
>>>>>
>>>>> Courier: TIME EXPRESS
>>>>>
>>>>> Missing item: Smoby - Bob Bricolo Center Workbench
>>>>>
>>>>> SKU: STM-360715
>>>>>
>>>>>
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> Anas Nazzal
>>>>>
>>>>>
>>>>>
>>>>> --
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>>> .
>>>
>>
>>
>> --
>>
>>
>> Thanks & regards,
>>
>>
>>
>> --
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