Subject: Re: [SPAM] Re: Order Number: 600864371
From: Mary Anne Agapito <[email-masked]>
To: Muhammad Habib <[email-masked]>
Cc: Mostafa saad <[email-masked]>, "Outbound.fc" <[email-masked]>, Uae Lastmile <[email-masked]>, customer care <[email-masked]>, Anas nazzal <[email-masked]>
Date: Sat, 25 Jul 2020 18:46:20 +0400
List-Id: <ccteam.mumzworld.com>

Hi Muhammad,

As per advised, new order was created.

600934977

The customer has already been informed and ticket was updated.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sat, Jul 25, 2020 at 5:38 PM Muhammad Habib <[email-masked]>
wrote:

> Dear Mary,
>
> Apology for late reply. The mentioned SKU was not packed in order. Please
> create a new SO for the same.
>
> On Sat, Jul 25, 2020 at 5:25 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Any update on this case, please?
>>
>> The customer keeps on following up. The order was placed since May and up
>> until now, the item has not been delivered.
>>
>> Please check and advise if there is a need to place a new order instead.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Mon, Jul 13, 2020 at 4:04 PM Mostafa saad <[email-masked]>
>> wrote:
>>
>>> @Shajahan Kamal Batcha <[email-masked]>  Thanks,
>>>
>>>
>>> @Outbound.fc <[email-masked]>  Please check and update here
>>> ASAP.
>>>
>>>
>>>
>>> Regards
>>> Mostafa Saad
>>>
>>>
>>>
>>> On Mon, Jul 13, 2020 at 4:00 PM Shajahan Kamal Batcha <
>>> [email-masked]> wrote:
>>>
>>>> Hi Mostafa,
>>>>
>>>>
>>>>
>>>> The order delivered to the customer in an intact condition. Please
>>>> check with dispatch team.
>>>>
>>>>
>>>>
>>>> *Shajahan K*
>>>>
>>>>  <http://www.timexpress.ae/>
>>>>
>>>>
>>>>
>>>>    P.O. Box : 80266
>>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>>    Fax : + (971) 4 255 5564
>>>>
>>>>    Email : [email-masked]
>>>>    Web: www.timexpress.ae
>>>>
>>>> This email including its attachments are confidential and intended
>>>> solely for the use of the individual or entity to whom they are addressed.
>>>> If you have received this email in error, please delete it from your system
>>>> and notify the sender immediately. If you are not the intended recipient
>>>> you are notified that disclosing, copying or distributing the content of
>>>> this information is strictly prohibited.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Mostafa saad [mailto:[email-masked]]
>>>> *Sent:* Monday, July 13, 2020 3:18 PM
>>>> *To:* Anas nazzal <[email-masked]>; Shajahan Kamal Batcha <
>>>> [email-masked]>
>>>> *Cc:* Uae Lastmile <[email-masked]>; customer care <
>>>> [email-masked]>
>>>> *Subject:* [SPAM] Re: Order Number: 600864371
>>>>
>>>>
>>>>
>>>> @Shajahan Kamal Batcha <[email-masked]>  Please check and
>>>> update
>>>>
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>> Mostafa Saad
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Mon, Jul 13, 2020 at 2:17 PM Anas nazzal <[email-masked]> wrote:
>>>>
>>>> Dear Team,
>>>>
>>>>
>>>>
>>>> Please expedite the process , the customer is following up again and
>>>> again as it was her grandchild favorite toy
>>>>
>>>>
>>>>
>>>> Order # 600864371 AWB # SHAHIR
>>>>
>>>> Courier: TIME EXPRESS
>>>>
>>>> Missing item: Smoby - Bob Bricolo Center Workbench
>>>>
>>>> SKU: STM-360715
>>>>
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>> Anas Nazzal
>>>>
>>>>
>>>>
>>>> --
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>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAGn28SnQhXLGBH4u9foohaCd0ggL0xm5uDxnJ0vbEeG-txGxOw%40mail.gmail.com?utm_medium=email&utm_source=footer>
>> .
>>
>
>
> --
>
>
> Thanks & regards,
>
>
>
>