Subject: Re: Missing wheels 200303536
From: Anas nazzal <[email-masked]>
To: Pavankumar A <[email-masked]>, Denmark A <[email-masked]>, Ronald Gaviola <[email-masked]>, Kenneth Nwaso <[email-masked]>, "Inbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>
Cc: customer care <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Sat, 25 Jul 2020 18:42:57 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Kindly note that the below customer complained that the missing parts have
not been delivered yet.

Best Regards,
Anas Nazzal

On Tue, Jul 21, 2020 at 4:19 PM Pavankumar A <[email-masked]>
wrote:

> Dear Samiya,
>
> The subject shipment dispatched with DHL AWB: 2990843892
>
> On Tue, Jul 21, 2020 at 12:15 PM Ronald Gaviola <[email-masked]>
> wrote:
>
>> +Pavankumar A <[email-masked]>
>>
>> Please share the awb.
>>
>>
>>
>>
>> Regards,
>> Ronald
>>
>>
>> On Tue, Jul 21, 2020 at 10:24 AM Samiya Sheikh <[email-masked]>
>> wrote:
>>
>>> Hi Ronald and Pavankumar,
>>>
>>> Kindly confirm if the wheels are dispatched and share AWB
>>>
>>> Regards
>>>
>>> On Mon, Jul 20, 2020 at 2:17 PM Denmark A <[email-masked]> wrote:
>>>
>>>> Dear Samiya,
>>>>
>>>> Noted with thanks.
>>>>
>>>> @Ronald Gaviola <[email-masked]> @Pavankumar A
>>>> <[email-masked]> Please assist us to reship a package to the
>>>> below address.
>>>>
>>>>
>>>> Regards,
>>>> Den mark
>>>>
>>>>
>>>>
>>>> On Mon, Jul 20, 2020 at 12:54 PM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Denmark,
>>>>>
>>>>> Kindly dispatch to customer: 200303536
>>>>>
>>>>> SHIP TOmon asiri
>>>>> المحاله
>>>>> Abha
>>>>> Saudi Arabia Map
>>>>> SHIP AREAHijlah
>>>>> SHIP PHONE966551498749
>>>>>
>>>>> Regards
>>>>>
>>>>> On Mon, Jul 20, 2020 at 12:46 PM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Samiya,
>>>>>>
>>>>>> 2 wheels well received, please advise.
>>>>>>
>>>>>> Regards,
>>>>>> Den mark
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, Jul 20, 2020 at 10:10 AM Samiya Sheikh <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> Kindly confirm if the wheels are received in the WH.
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> On Sun, Jul 19, 2020 at 10:12 AM Samiya Sheikh <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>>
>>>>>>>> Kindly confirm if the wheels are received in the WH.
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> On Sat, Jul 18, 2020 at 9:40 AM Samiya Sheikh <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi Team,
>>>>>>>>>
>>>>>>>>> Please note the below and arrange dispatch.
>>>>>>>>>
>>>>>>>>> Regards
>>>>>>>>>
>>>>>>>>> ---------- Forwarded message ---------
>>>>>>>>> From: Yaha baby <[email-masked]>
>>>>>>>>> Date: Thu, Jul 16, 2020 at 1:18 PM
>>>>>>>>> Subject: RE: Missing wheels 200303536
>>>>>>>>> To: Karthik Sankar <[email-masked]>
>>>>>>>>> Cc: Samiya Sheikh <[email-masked]>, Simone van Geemen <
>>>>>>>>> [email-masked]>, customer care <[email-masked]>,
>>>>>>>>> RASIKAA RAVI <[email-masked]>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Hi Karthik,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> I am confused 2 pcs B6K was placed in order POKAR1703, how is the
>>>>>>>>> customer asking parts missing in July.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Anyway at Saturday 2 front tire will be delivered to Mumzworld
>>>>>>>>> warehouse at DIP.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Thanks & regards
>>>>>>>>> ------------------------------
>>>>>>>>>
>>>>>>>>> Dawuud Han
>>>>>>>>>
>>>>>>>>> Managing Director
>>>>>>>>>
>>>>>>>>> Uniqoo Belecoo Children Toys Trading L.L.C.
>>>>>>>>>
>>>>>>>>> Uniqoo Care Medical Equipment Trading F.Z.E.
>>>>>>>>>
>>>>>>>>> Tel:
>>>>>>>>>
>>>>>>>>> +971 4 321 0206  Mob/WhatsApp:+971 58 138 7788
>>>>>>>>>
>>>>>>>>> Add:
>>>>>>>>>
>>>>>>>>> Townhouse # 818, block D, Warsan Village, Dubai, UAE.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> This message is intended only for the use of the individual or
>>>>>>>>> entity to which it is addressed and may contain information that is
>>>>>>>>> private, confidential and may also be legally privileged. It may not be
>>>>>>>>> copied or disclosed to or used by anyone other than the addressee, nor may
>>>>>>>>> it be copied in any way. If you have received this e-mail in error, please
>>>>>>>>> contact the sender immediately and then delete the message and any
>>>>>>>>> attachment(s). Statements and opinions expressed in this e-mail may not
>>>>>>>>> represent those of the company.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *From:* Karthik Sankar <[email-masked]>
>>>>>>>>> *Sent:* Thursday, July 16, 2020 1:13 PM
>>>>>>>>> *To:* Yaha baby <[email-masked]>
>>>>>>>>> *Cc:* Samiya Sheikh <[email-masked]>; Simone van Geemen <
>>>>>>>>> [email-masked]>; customer care <[email-masked]>;
>>>>>>>>> RASIKAA RAVI <[email-masked]>
>>>>>>>>> *Subject:* Re: Missing wheels 200303536
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Hi Dawuud,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> I believe this was fulfilled in PO POKAR1703
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Regards,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Wed, 15 Jul 2020 at 19:48, Yaha baby <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>> Dear Samiya and Simone,
>>>>>>>>>
>>>>>>>>> Hi
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Please inform me the PO number and sold date.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Thanks & regards
>>>>>>>>> ------------------------------
>>>>>>>>>
>>>>>>>>> Dawuud Han
>>>>>>>>>
>>>>>>>>> Managing Director
>>>>>>>>>
>>>>>>>>> Uniqoo Belecoo Children Toys Trading L.L.C.
>>>>>>>>>
>>>>>>>>> Uniqoo Care Medical Equipment Trading F.Z.E.
>>>>>>>>>
>>>>>>>>> Tel:
>>>>>>>>>
>>>>>>>>> +971 4 321 0206  Mob/WhatsApp:+971 58 138 7788
>>>>>>>>>
>>>>>>>>> Add:
>>>>>>>>>
>>>>>>>>> Townhouse # 818, block D, Warsan Village, Dubai, UAE.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> This message is intended only for the use of the individual or
>>>>>>>>> entity to which it is addressed and may contain information that is
>>>>>>>>> private, confidential and may also be legally privileged. It may not be
>>>>>>>>> copied or disclosed to or used by anyone other than the addressee, nor may
>>>>>>>>> it be copied in any way. If you have received this e-mail in error, please
>>>>>>>>> contact the sender immediately and then delete the message and any
>>>>>>>>> attachment(s). Statements and opinions expressed in this e-mail may not
>>>>>>>>> represent those of the company.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *From:* Samiya Sheikh <[email-masked]>
>>>>>>>>> *Sent:* Wednesday, July 15, 2020 6:23 PM
>>>>>>>>> *To:* Yaha baby <[email-masked]>; Karthik Sankar <
>>>>>>>>> [email-masked]>
>>>>>>>>> *Cc:* customer care <[email-masked]>
>>>>>>>>> *Subject:* Missing wheels 200303536
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Hi Team,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> The following customer received jis item but the front wheels are
>>>>>>>>> missing. Kindly check and provide.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> PDT-K6
>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=327949>
>>>>>>>>>
>>>>>>>>> Belecoo 6 Khaki - Classic 3 in 1 Pram
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Regards
>>>>>>>>>
>>>>>>>>>
>
> --
>
> Regards,
>
> *Pavankumar A*
> Last Mile Operations
>
> *P* +971 507074205
> *E* [email-masked] <[email-masked]>
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
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