Subject: Re: [SPAM] Re: Order Number: 600864371
From: Mary Anne Agapito <[email-masked]>
To: Mostafa saad <[email-masked]>, "Outbound.fc" <[email-masked]>
Cc: Uae Lastmile <[email-masked]>, customer care <[email-masked]>, Anas nazzal <[email-masked]>
Date: Sat, 25 Jul 2020 17:25:42 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Any update on this case, please?

The customer keeps on following up. The order was placed since May and up
until now, the item has not been delivered.

Please check and advise if there is a need to place a new order instead.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, Jul 13, 2020 at 4:04 PM Mostafa saad <[email-masked]>
wrote:

> @Shajahan Kamal Batcha <[email-masked]>  Thanks,
>
>
> @Outbound.fc <[email-masked]>  Please check and update here
> ASAP.
>
>
>
> Regards
> Mostafa Saad
>
>
>
> On Mon, Jul 13, 2020 at 4:00 PM Shajahan Kamal Batcha <
> [email-masked]> wrote:
>
>> Hi Mostafa,
>>
>>
>>
>> The order delivered to the customer in an intact condition. Please check
>> with dispatch team.
>>
>>
>>
>> *Shajahan K*
>>
>>  <http://www.timexpress.ae/>
>>
>>
>>
>>    P.O. Box : 80266
>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>    Fax : + (971) 4 255 5564
>>
>>    Email : [email-masked]
>>    Web: www.timexpress.ae
>>
>> This email including its attachments are confidential and intended solely
>> for the use of the individual or entity to whom they are addressed. If you
>> have received this email in error, please delete it from your system and
>> notify the sender immediately. If you are not the intended recipient you
>> are notified that disclosing, copying or distributing the content of this
>> information is strictly prohibited.
>>
>>
>>
>>
>>
>> *From:* Mostafa saad [mailto:[email-masked]]
>> *Sent:* Monday, July 13, 2020 3:18 PM
>> *To:* Anas nazzal <[email-masked]>; Shajahan Kamal Batcha <
>> [email-masked]>
>> *Cc:* Uae Lastmile <[email-masked]>; customer care <
>> [email-masked]>
>> *Subject:* [SPAM] Re: Order Number: 600864371
>>
>>
>>
>> @Shajahan Kamal Batcha <[email-masked]>  Please check and update
>>
>>
>>
>>
>> Regards
>>
>> Mostafa Saad
>>
>>
>>
>>
>>
>>
>>
>> On Mon, Jul 13, 2020 at 2:17 PM Anas nazzal <[email-masked]> wrote:
>>
>> Dear Team,
>>
>>
>>
>> Please expedite the process , the customer is following up again and
>> again as it was her grandchild favorite toy
>>
>>
>>
>> Order # 600864371 AWB # SHAHIR
>>
>> Courier: TIME EXPRESS
>>
>> Missing item: Smoby - Bob Bricolo Center Workbench
>>
>> SKU: STM-360715
>>
>>
>>
>> Best Regards,
>>
>> Anas Nazzal
>>
>>
>>
>>