Subject: Re: Order #600873760 // Sku :AL-NB2-1212S // Name :Nutribullet - Select 12-Piece High-Speed Blender 1200W Grey // DEFECTIVE
From: Denmark A <[email-masked]>
To: Abel <[email-masked]>, Naib Khan <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, Ivy <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Sat, 25 Jul 2020 14:29:05 +0400
List-Id: <ccteam.mumzworld.com>

Dear Abel,

Repaired item received with thanks.

@Yaseen Shaqra <[email-masked]> Please advise the customer
regarding the cleaning process to avoid damaging the item.

@Naib Khan <[email-masked]> Please assist us to reship a package to the
below address.

Regards,
Den mark

On Sat, Jul 25, 2020 at 10:46 AM Abel <[email-masked]> wrote:

> Dear Team,
>
>
>
> The unit is ready for delivery.
>
> Please humbly advise the customer, when cleaning the blade or the pitcher
> do not directly wash/soak the bottom part of it (part with black rubber
> bush) to avoid damaging the bearings (having rusted).
>
> Kindly wait for our delivery.
>
>
>
> Thanks and regards,
>
>
>
> Abel
>
>
>
> *From:* Yaseen Shaqra [mailto:[email-masked]]
> *Sent:* Thursday, July 23, 2020 3:49 PM
> *To:* Abel <[email-masked]>
> *Cc:* Ivy <[email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>;
> Samran Iftikhar <[email-masked]>; Abdelmohsen basha <
> [email-masked]>; Denmark A <[email-masked]>
> *Subject:* Re: Order #600873760 // Sku :AL-NB2-1212S // Name :Nutribullet
> - Select 12-Piece High-Speed Blender 1200W Grey // DEFECTIVE
>
>
>
> HI Abel,
>
>
>
> Please update us once the process is done
>
>
>
> On Mon, Jul 20, 2020 at 12:46 PM Abel <[email-masked]> wrote:
>
> Dear Team,
>
>
>
> The unit was received.
>
>
>
> Thanks,
>
>
>
> Abel
>
>
>
> *From:* Ivy [mailto:[email-masked]]
> *Sent:* Monday, July 20, 2020 12:17 PM
> *To:* 'Abel' <[email-masked]>
> *Cc:* 'customer care' <[email-masked]>; 'Returns.fc' <
> [email-masked]>; 'Alina D'Souza' <[email-masked]>; 'Samran
> Iftikhar' <[email-masked]>; 'Abdelmohsen basha' <[email-masked]>;
> 'Denmark A' <[email-masked]>
> *Subject:* RE: Order #600873760 // Sku :AL-NB2-1212S // Name :Nutribullet
> - Select 12-Piece High-Speed Blender 1200W Grey // DEFECTIVE
>
>
>
> Hi Abel,
>
>
>
> Please let us know if you have received the below item.
>
>
>
> Thank you!
>
>
>
> Best regards,
>
>
>
> Ivy Czarina Rosel
>
> Online Sales Executive
>
>
>
> Mob:                     +971 55 248 1227
>
> Dir:                         +971 4 247 6754
>
> Email:                    [email-masked]
>
> Website:              www.algt-me.com
>
> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>
>
>
>
>
>
>
>
> *From:* Denmark A [mailto:[email-masked] <[email-masked]>]
> *Sent:* Monday, July 20, 2020 12:00 PM
> *To:* Ivy
> *Cc:* Abel; customer care; Returns.fc; Alina D'Souza; Samran Iftikhar;
> Abdelmohsen basha
> *Subject:* Re: Order #600873760 // Sku :AL-NB2-1212S // Name :Nutribullet
> - Select 12-Piece High-Speed Blender 1200W Grey // DEFECTIVE
>
>
>
> Dear Ivy,
>
>
>
> Please update thank you.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Wed, Jul 15, 2020 at 3:41 PM Ivy <[email-masked]> wrote:
>
> Hi Denmark,
>
>
>
> Kindly handover the item to our driver and provide the invoice of this
> order.
>
>
>
> Kindly label the box “C/O Abel”.
>
>
>
> Thank you!
>
>
>
>
>
> Best regards,
>
>
>
> Ivy Czarina Rosel
>
> Online Sales Executive
>
>
>
> Mob:                     +971 55 248 1227
>
> Dir:                         +971 4 247 6754
>
> Email:                    [email-masked]
>
> Website:              www.algt-me.com
>
> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>
>
>
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Wednesday, July 15, 2020 3:15 PM
> *To:* Ivy; Abel
> *Cc:* customer care; Returns.fc; Alina D'Souza; Samran Iftikhar;
> Abdelmohsen basha
> *Subject:* Order #600873760 // Sku :AL-NB2-1212S // Name :Nutribullet -
> Select 12-Piece High-Speed Blender 1200W Grey // DEFECTIVE
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Comments :it is giving electric shocks plus it has stopped working. Not at
> all happy with the performance of this.
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Best Regards,
>
> Den mark
>
>
>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>