Subject: Re: Please raise CRA for 600800930/ DHL 7920061973
From: Michaela Manibo <[email-masked]>
To: Moataz Salah El Din <[email-masked]>, "Returns.fc" <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Alaa Musa <[email-masked]>, customer care <[email-masked]>, Denmark A <[email-masked]>
Date: Sat, 25 Jul 2020 09:36:04 +0400
List-Id: <ccteam.mumzworld.com>

Team,

Please assist on this issue. It's been more than 3 months now.

@Returns.fc <[email-masked]>

 4 items were dispatched and order was marked returned since May but only
one has the CRA. We need to refund the rest of undelivered items.

Thank you

On Sat, Jul 18, 2020 at 10:51 AM Michaela Manibo <
[email-masked]> wrote:

> TEam,
>
> Can we have an update on this please?  We  need to issue a refund for the
> undelivered items
>
> Thanks
>
>
>
> On Sat, Jul 4, 2020 at 9:23 AM Michaela Manibo <
> [email-masked]> wrote:
>
>> @Returns.fc <[email-masked]>
>>
>> Please assist on this case. 4 items were dispatched and order was marked
>> returned since May but only one has the CRA
>>
>> Thank you
>>
>>
>>
>> On Fri, Jul 3, 2020 at 10:55 AM Michaela Manibo <
>> [email-masked]> wrote:
>>
>>>
>>> Team,
>>>
>>> May we please have an update on this? Cu is following up the refund
>>>
>>> Thanks
>>>
>>> On Fri, Jun 26, 2020 at 10:26 AM Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>>> @Hussain Firoz Miyagamwala <[email-masked]>
>>>> Pls assist on the CRA for the 3 other items . thanks
>>>>
>>>> @Returns.fc <[email-masked]>  pls confirm
>>>>
>>>>
>>>> MD-305410
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1001841> SkipHop
>>>> - Zoo Unicorn Phone
>>>>
>>>> MD-307152
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=535143> Skip
>>>> Hop - Silver Lining Cloud Rain Stick Rattle
>>>>
>>>> 33000-P
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=442704> Pikkaboo
>>>> - Iswimsafe Infant Neck Floater - Pink
>>>>
>>>>
>>>>
>>>> On Mon, May 25, 2020 at 9:22 AM Moataz Salah El Din <
>>>> [email-masked]> wrote:
>>>>
>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please check if
>>>>> this order is received at the warehouse and create CRA
>>>>>
>>>>> On Sun, 24 May 2020 at 00:59, Mohammed Ali Naji Almahdi <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Dear Moataz,
>>>>>>
>>>>>> I hope you are doing well.
>>>>>>
>>>>>> The customer for this order contacted and notified that her shipment
>>>>>> was returned, the tracking shows the same.
>>>>>>
>>>>>> Could you please raise a CRA so that the customer can be refunded.
>>>>>>
>>>>>> If there are any issues please let me know.
>>>>>>
>>>>>> Kind Regards,
>>>>>>
>>>>>> Mohammed
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> *Best regards,*
>>>>> *Moataz Salah El-Din*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455 │ e: [email-masked] │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>