Subject: Re: Order #600857324 // RSL-BEV-S4-IN2IP-20 // BuzzardEye - S4 WiFi Home Camera // DAMAGED
From: Denmark A <[email-masked]>
To: "Hydar | Rocktech" <[email-masked]>
Cc: [email-masked], "Kiran|accounts" <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Abdelmohsen basha <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Sat, 25 Jul 2020 09:17:28 +0400
List-Id: <ccteam.mumzworld.com>

Dear Hydar,

Customer sent the item again for the second time due to an issue not
resolved yet, and the customer wants the full refund.

Regards,
Den mark

On Mon, Jul 20, 2020 at 1:51 PM Alina D'Souza <[email-masked]> wrote:

> Hi Denmark,
>
> Customer received the item still not working hence wants a Gift
> certificate/ refund
>
> Regards,
> Alina
>
> On Sat, Jul 11, 2020 at 5:16 PM Denmark A <[email-masked]> wrote:
>
>> Dear Hydar,
>>
>> Customer Mobile number :
>> +971521372227
>>
>> Regards,
>>
>> On Sat, Jul 11, 2020 at 5:14 PM Hydar | Rocktech <[email-masked]>
>> wrote:
>>
>>> Dear Den Mark,
>>>
>>>
>>>
>>> Please share customer contact details so that we can provide remote
>>> assistance to sort out any kind of issue related to our cameras.
>>>
>>>
>>>
>>> *Thanks and Regards,*
>>>
>>>
>>>
>>> *Z. Hydar*
>>>
>>> *Showroom Manager*
>>>
>>>  [image:
>>> BuzzardEye Logo PNG]
>>>
>>> *Rocktech Solutions LLC*
>>>
>>> Dubai, UAE
>>>
>>> M: +971 55 1855465 | O: +971 4 3211338 | F: +971 4 3210039
>>>
>>> Email: [email-masked] | Skype: zohaib-warid | Web:
>>> www.rocktechuae.com
>>>
>>>
>>>
>>> *From:* Denmark A <[email-masked]>
>>> *Sent:* Thursday, July 9, 2020 9:13 AM
>>> *To:* [email-masked]; Kiran|accounts <[email-masked]>;
>>> Hydar | Rocktech <[email-masked]>
>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>; Alina D'Souza <[email-masked]>; Kenneth
>>> Nwaso <[email-masked]>; Abdelmohsen basha <
>>> [email-masked]>
>>> *Subject:* Order #600857324 // RSL-BEV-S4-IN2IP-20 // BuzzardEye - S4
>>> WiFi Home Camera // DAMAGED
>>>
>>>
>>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please see the below customer complaint and allow us to send the item
>>> back to you for your further evaluation.
>>>
>>>
>>>
>>> I have placed several requests to be contacted by mumzworld regarding
>>> two cameras that do not work. I want to return them and get a refund they
>>> 100% do not work at all.
>>>
>>>
>>>
>>> We appreciate your support in this matter, Thank you.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>