Subject: RE: Order #600754820 // 862672 // Sku :MMZT-800.0399 // Name :Medela Softcup Advanced Cup Feeder // Defective
From: Riyas Abdul Rahim <[email-masked]>
To: Denmark A <[email-masked]>
Cc: customer care <[email-masked]>, Returns.fc <[email-masked]>, Kenneth Nwaso <[email-masked]>, Umang Mehrotra <[email-masked]>
Date: Fri, 24 Jul 2020 20:25:36 +0000
List-Id: <ccteam.mumzworld.com>

Dear Denmark,

Thanks for the email. Will check and get back to you ASAP

Best Regards
Riyas Abdul Rahim
Mummazone UAE

From: Denmark A [mailto:[email-masked]]
Sent: Thursday, July 23, 2020 4:38 PM
To: Riyas Abdul Rahim
Cc: customer care; Returns.fc; Kenneth Nwaso; Umang Mehrotra
Subject: Re: Order #600754820 // 862672 // Sku :MMZT-800.0399 // Name :Medela Softcup Advanced Cup Feeder // Defective

Dear Riyas,

Can we have updates regarding issuance of credit notes?

Best Regards,

Denmark

On Thu, Jun 4, 2020 at 10:06 AM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Hi Riyas,

Please Issue credit note thank you.

Regards,
Den mark

On Wed, Jun 3, 2020 at 5:44 PM Riyas Abdul Rahim <[email-masked]<mailto:[email-masked]>> wrote:
Dear Denmark,

As discussed we can issue credit note for that

Best regards
Riyas

________________________________
From: Denmark A <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 3, 2020 4:24 PM
To: Riyas Abdul Rahim <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Umang Mehrotra <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order #600754820 // 862672 // Sku :MMZT-800.0399 // Name :Medela Softcup Advanced Cup Feeder // Defective

Hi,

Any update?

Regards,
Den mark

On Wed, Apr 8, 2020 at 9:05 AM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Hi,

The item was already dispatched by our driver yesterday.

Regards,
Den mark

On Wed, Apr 8, 2020 at 9:02 AM Mummazone Accounts <[email-masked]<mailto:[email-masked]>> wrote:

Dear Denmark,

Please send the  item to us . We will check it

Best Regards

Riyas Abdul Rahim

Finance Dept.

Mummazone Medical Equipment and Trading LLC

Office No:01 , Schon Business Park,  DIP 1,

Dubai, United Arab Emirates

t: +971 (4) 2984130

[email-masked]<mailto:[email-masked]>  | www.mummazone.com<http://www.mummazone.com/>

[Description: Description: Description: C:\Documents and Settings\abhaleem\My Documents\My Pictures\Mummazone New Logo small.png]

From: Denmark A [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, April 06, 2020 5:12 PM
To: Mummazone Accounts
Cc: customer care; Returns.fc; Kenneth Nwaso; Umang Mehrotra
Subject: Order #600754820 // 862672 // Sku :MMZT-800.0399 // Name :Medela Softcup Advanced Cup Feeder // Defective

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Return Reason:doesnt_work_or_defective
Comments :The soft cup tip was manufactured without the hole for the milk to go out. It is unfortunately impossible to feed my baby with it. Its just a manufacturing defect.

We appreciate your support in this matter, Thank you.

Regards,

Den mark