Subject: Re: Delayed Order - 100151980_2 //awb: 832014003481
From: Yaseen Shaqra <[email-masked]>
To: Ahmed Irfan <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Date: Fri, 24 Jul 2020 14:38:41 +0400
List-Id: <ccteam.mumzworld.com>

Hi Ahmed and Zubair

Please note that the customer's wife about to give birth within 10 days,
the customer asked to place a new order

@Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
cancel the old order

New order 200320245

@Hussain Firoz Miyagamwala <[email-masked]> Please make sure that
the order fulfilled from UAE warehouse

On Thu, Jul 23, 2020 at 12:02 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> May we know the status of the subject order, please?
>
> It was placed in May and up until now, the order has not been delivered
> yet.
>
> The customer is following up almost every day and very upset about the
> extreme delay.
>
> There is already an existing ticket as well.  Incident #1187781
>
> Please update. Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>

-- 

Best Regards,

*Yaseen Mohammed*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE