Subject: Re: Order #100128730 // AWB# 607132081904
From: Vipin Raj <[email-masked]>
To: Michael Rolle <[email-masked]>, KSA Lastmile <[email-masked]>, lastmile <[email-masked]>, Naib Khan <[email-masked]>
Cc: Karthik Sankar <[email-masked]>, "Returns.fc" <[email-masked]>, Yaser Mosanna <[email-masked]>, Mohit Caleb <[email-masked]>, Moataz Salah El Din <[email-masked]>, Syed Yakoob <[email-masked]>, "Outbound.fc" <[email-masked]>, mazhar <[email-masked]>, customer care <[email-masked]>
Date: Thu, 23 Jul 2020 18:19:09 +0400
List-Id: <ccteam.mumzworld.com>

@KSA Lastmile <[email-masked]> @lastmile
<[email-masked]> @Naib Khan <[email-masked]> Please check this
case and update as soon as possible.

On Thu, Jul 23, 2020 at 4:10 PM Michael Rolle <[email-masked]>
wrote:

> Dear Vipin,
>
> Order has no record from the Returns Team, you can ask the help of Lat
> Mile International Team to track the order.
>
> Best Regards,
>
> MIchael R.
> ᐧ
>
> On Thu, Jul 23, 2020 at 4:01 PM Vipin Raj <[email-masked]> wrote:
>
>> @Returns.fc <[email-masked]> @Michael Rolle
>> <[email-masked]> Please check where is this order now?
>>
>> On Thu, Jul 23, 2020 at 3:04 PM Karthik Sankar <[email-masked]>
>> wrote:
>>
>>> Kind reminder!!!!
>>>
>>> Where are we in this order?
>>>
>>> Can someone update?
>>>
>>> Regards,
>>>
>>>
>>>
>>> On Mon, 20 Jul 2020 at 10:35, Karthik Sankar <[email-masked]>
>>> wrote:
>>>
>>>> Hi Vipin,
>>>>
>>>> The actual item to be sent to the vendor so he can fix it and send it
>>>> back.
>>>>
>>>> @Moataz Salah El Din <[email-masked]>  Where is the item?
>>>>
>>>> Regards,
>>>>
>>>>
>>>>
>>>> On Sun, 19 Jul 2020 at 18:30, Vipin Raj <[email-masked]> wrote:
>>>>
>>>>> Hi Karthik,
>>>>>
>>>>> Still I didn't receive a missing part from any driver.
>>>>>
>>>>> On Sun, Jul 19, 2020 at 4:36 PM Karthik Sankar <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Kindly update on this.
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Thu, 16 Jul 2020 at 12:40, Karthik Sankar <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Vipin,
>>>>>>>
>>>>>>> I apologize for the confusion.
>>>>>>>
>>>>>>> @Moataz Salah El Din <[email-masked]> Is the item in the
>>>>>>> warehouse already? If so, please hand it over to Vipin so he can give it to
>>>>>>> the inbound driver (Nasir).
>>>>>>>
>>>>>>> Please send the item with Nasir (Inbound driver). Vendor will
>>>>>>> replace the item and send the complete part.
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, 16 Jul 2020 at 11:54, <[email-masked]> wrote:
>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Part was not given to a driver yet.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Please send the item back to us, we will change the necessary part
>>>>>>>> and send it back.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>> Yaser Mosanna
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *From:* Vipin Raj <[email-masked]>
>>>>>>>> *Sent:* Thursday, July 16, 2020 11:38 AM
>>>>>>>> *To:* Mohit Caleb <[email-masked]>
>>>>>>>> *Cc:* Karthik Sankar <[email-masked]>; Moataz Salah El Din <
>>>>>>>> [email-masked]>; Yaser Mosanna <[email-masked]>; Syed
>>>>>>>> Yakoob <[email-masked]>; Outbound.fc <[email-masked]>;
>>>>>>>> mazhar <[email-masked]>; customer care <[email-masked]>
>>>>>>>> *Subject:* Re: Order #100128730 // AWB# 607132081904
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Dear Mohit,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> I didn't receive a missing part from any driver.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Thu, Jul 16, 2020 at 10:29 AM Mohit Caleb <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> @Vipin Raj <[email-masked]>
>>>>>>>>
>>>>>>>> Did you receive the missing part from the driver?
>>>>>>>>
>>>>>>>> Kindly confirm here
>>>>>>>>
>>>>>>>> ᐧ
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Thu, Jul 16, 2020 at 7:37 AM Karthik Sankar <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> Kind reminder!!!
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, 15 Jul 2020 at 17:57, Karthik Sankar <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Hello Syed/Vipin,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Please confirm if the sparepart is received.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> @Moataz Salah El Din <[email-masked]> As per the customer,
>>>>>>>> collection has been done already. Please ship the item together with the
>>>>>>>> sparepart to avoid confusion.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, 14 Jul 2020 at 12:41, Karthik Sankar <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Hello Syed,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Vendor will give the spare part tomorrow. Our inbound driver Nasir
>>>>>>>> will hand it over to you tomorrow. Once received, please confirm and ship
>>>>>>>> it to the customer.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Appreciate your help on this matter.
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, 14 Jul 2020 at 12:35, Karthik Sankar <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Hi Yaser,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Could you please assist in sending us the spare part?
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, 14 Jul 2020 at 12:28, Moataz Salah El Din <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> Dear Mazhar,
>>>>>>>>
>>>>>>>> Please cancel the collection of the subject AWB
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> *Best regards,*
>>>>>>>>
>>>>>>>> *Moataz Salah El-Din*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455 │ e: [email-masked] │ w:
>>>>>>>> www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
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>>>>>>>> send an email to [email-masked].
>>>>>>>> To view this discussion on the web visit
>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAPzB9vZOLWUxjYoiF6JTBM_6CLFqfDja8%2B4JkHDmqi8aDgQ0Ag%40mail.gmail.com
>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAPzB9vZOLWUxjYoiF6JTBM_6CLFqfDja8%2B4JkHDmqi8aDgQ0Ag%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>> .
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> Best Regards
>>>>>>>>
>>>>>>>> Vipin
>>>>>>>>
>>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *Vipin Raj*
>>>>> FC Supervisor
>>>>>
>>>>>
>>>>> *E* [email-masked]
>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>> Dubai, UAE
>>>>>
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>>>>
>>
>> --
>>
>> *Vipin Raj*
>> FC Supervisor
>>
>>
>> *E* [email-masked]
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
>>
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>> .
>>
>
>
> --
> *Best Regards,*
>
> *Michael C. Rolle*
>

-- 

*Vipin Raj*
FC Supervisor

*E* [email-masked]
*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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